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Sample Coordinator
3 months ago
We provide appreciation, progression and work-life harmony as standard
As one of the UKs largest distributors we stock and distribute products from Europes leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow
Our success is a result of our talented colleagues and their dedication, therefore our mission is to create the ideal space for our colleagues to envisage their long-term role or career.
You will receive:
- 25 days annual leave, option to buy +3 days, Christmas break + Bank Holidays
- Long-service holidays
- Long-service awards
- 24/7 wellbeing support and counselling (EAP programme)
- Internal GP medical helpline
- Healthcare cash plan
- Life assurance
- Bike2Work scheme
- Company pension
- Colleague discounts
- Shopping vouchers
- Employee of the month scheme
- Free onsite parking
As a TradeChoice Sample Coordinator, you will:
- Sample reporting for Branch Management and Area Sales Managers.
- Communicate accurate and timely updates to stakeholders and customers, respond to any enquiries.
- Oversee and coordinate Diamond Club schemes, targets, invitations, and T&Cs.
- Carry out sampling reports, measure sample levels and organise reprints (quality checking these upon receipt).
- Organise sampling for products, including retrieval of the materials, images, product information, compile a design, and send for production.
- Create product bulletins, specification sheets, and warranties for new product launches in line with brand guidelines.
- Manage sampling expenses, working to the agreed budget.
- Create customer-branded and own-brand artwork for new and existing product launches in line with brand guidelines.
- Obtain sampling quotes.
- Respond to customer sample requests, both internally and externally.
- Maintain Dropbox account with sample images and product photographs.
- This role may include other duties as reasonably required.
Your working pattern:
- Monday to Friday
- 8:30am to 5pm
- 60 minute break
You:
- Thoroughness and accuracy in handling samples, documentation, and inventory management to prevent errors and ensure compliance.
- Understanding of customer needs and behaviours to ensure samples meet and exceed requirements and expectations.
- Commercial and competitor awareness, ideally in the flooring industry (desirable).
- Cross-cultural awareness with adaptive communication, for liaising with a wide range of individuals from a variety of backgrounds.
- Previous experience in sample management, inventory control, or logistics preferred.
- Familiarity with inventory management software systems and Microsoft Office suite.
- Ability to manage multiple tasks, prioritise workload, and maintain accurate records in a fast-paced environment.
- Effective verbal and written communication skills to interact with internal teams, external partners, and customers.
- Proficient in recognising issues related to sample management, and developing practical solutions.
- Content creative skills with expertise in Adobe InDesign (and other Adobe Suite application).
Please ensure you are happy with the commute before applying.
If you have not received an update within 14 days of applying, this means you have not been progressed to the next stage.
More about us:
We have been Distributor of the Year since 2016 under the Contract Flooring Journal
- Every day we demonstrate commitment, respect, integrity, trust, teamwork and fun.
- We truly care about diversity and inclusion, mental health and wellbeing.
- We are dedicated to the development, retention and motivation of our people.
As one of the UKs largest distributors we stock and distribute products from Europes leading flooring manufacturers and operating out of 14 branches UK-wide, and continuing to grow
