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Commercial Pre Sales Engineer

3 months ago

London, Greater London, United Kingdom Vorboss Full time

Vorboss is leading the way in revolutionizing London's business fibre network, aiming to provide reliable fibre internet that is as crucial as electricity and water for most companies. They are on the lookout for talented individuals to join their team and help in transforming the fibre network landscape in London and beyond.

At Vorboss, integrity is key. Their focus on engineering excellence and exceptional customer service has earned them a stellar reputation among top organizations in the UK and Europe across various industries such as technology, pharmaceuticals, finance, and e-commerce.

The team at Vorboss is close-knit and highly skilled, fostering an environment of mutual trust, accountability, and success.

If you're looking to be part of a dynamic team in a period of exciting growth, Vorboss might just be the perfect fit for you. They envision being the ultimate workplace experience for their employees, offering a supportive environment built on trust and respect.

Role Overview:

As a Pre Sales Engineer / Solutions Engineer at Vorboss, you will be instrumental in driving connectivity solutions for businesses. Your role will involve supporting the Sales team by qualifying enterprise prospects and designing network connectivity solutions, utilizing cutting-edge products to meet personal and business objectives.

Vorboss has recently secured over £250 million in funding to enhance high-speed connectivity and fibre services for businesses in London, making your role in the sales team crucial in delivering top-notch customer solutions.

Reporting to the Head of Customer Solutions, you will collaborate cross-functionally with various teams to provide crucial technical support and design solutions catered to enterprise and channel customers.

Key Responsibilities:

(Not an exhaustive list)

Technical Sales Support

  • Work closely with Sales Account Managers to understand customer needs, address technical queries, and offer solutions and technical expertise.
  • Assist in qualifying new opportunities both technically and commercially.
  • Identify opportunities for upselling.

Customer Interaction

  • Participate in customer meetings and calls to provide technical insights, build rapport, and showcase the value of products and services.
  • Collaborate on tenders (RFI/RFP) with a focus on technical precision.

Solution Design

  • Create network connectivity diagrams for proposed solutions, ensuring they align with customer requirements.
  • Work with the Networks and Infrastructure team to understand product technicalities and ensure solution alignment.

Deal Management

  • Oversee deals from qualification to closure.
  • Assist the Customer Success Management team in identifying and resolving technical issues.

Training and Development

  • Train Sales Account Managers to boost their technical knowledge and efficiency.
  • Develop internal documentation to support sales team training initiatives.

Feedback

  • Gather comprehensive customer feedback for the Head of Customer Solutions.
  • Stay updated on product advancements and industry best practices.

Communication and Reporting

  • Ensure clear technical and commercial communication with stakeholders.
  • Provide regular updates on technical and product enhancements to the sales community.
The Right Candidate:
  • Bachelor's or Master's degree in Engineering, Computer Science, or related field.
  • Minimum 7 years of sales engineering experience.
  • Proven success in designing complex telecom solutions for enterprise clients.
  • Results-driven with a focus on meeting target KPIs.
  • Thrives in a fast-paced B2B technical sales environment.
  • Strong technical acumen with an understanding of network technologies.
  • Experience with networking principles and protocols.
  • Proficient in CRM systems and sales tools.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively and propose process improvements.
  • Strong work ethic and a passion for continuous learning.

Vorboss values the well-being of their employees, offering a range of benefits including an Employee Share Plan, pension scheme, training allocation, annual leave, mental health support, and more.

Diversity, Inclusion, and Equal Opportunities:

Vorboss is committed to being an equal opportunities employer, ensuring fairness and respect for all applicants and employees regardless of various factors. They strive to create a supportive work environment free from discrimination or harassment, valuing individual differences and contributions.

By promoting diversity and inclusion, Vorboss aims to provide equal opportunities for all staff members and prevent any form of discrimination, bullying, or harassment in the workplace.

Accessibility is also a priority at Vorboss, ensuring equal access for all employees across their sites.