Current jobs related to Customer Service Advisor - Kilmarnock, East Ayrshire - Glenfield Invicta

  • Rental Customer Service Advisor

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Full time

    RENTAL CUSTOMER ADVISOR REQUIRED FOR MATERNITY COVERWe are on the lookout for a motivated and detail-oriented individual to join our team as a Rental Customer Advisor on a maternity cover basis.Working Hours: 42.5 hours per week, across 5 days, including weekends.ROLE OVERVIEW:Providing outstanding customer service both face-to-face and via telephone....

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Vulnerable Customer Care Advisor RolePertemps Network Group is seeking a skilled professional to join our team as a Vulnerable Customer Care Advisor.This role is an excellent opportunity for individuals with a caring and empathetic nature to provide guidance and advice to customers who require extra support.The successful candidate will work within our...

  • Customer Service Representative

    3 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Vulnerable Customer Care Advisor RolePertemps Network Group is seeking a skilled professional to join our team as a Vulnerable Customer Care Advisor.This role is an excellent opportunity for individuals with a caring and empathetic nature to provide guidance and advice to customers who require extra support.The successful candidate will work within our...

  • Support Advisor for Vulnerable Customers

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Position Overview:Pertemps Glasgow is seeking a dedicated Vulnerable Customer Care Advisor to join our team within the Financial Services sector. This role is pivotal in ensuring that our clients who require additional assistance receive the support they need.Key Responsibilities:- Provide empathetic guidance and advice to customers facing challenges.-...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the RolePertemps Network Group is seeking a skilled and compassionate Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing exceptional customer service to vulnerable individuals.Key ResponsibilitiesHandle inbound and outbound calls to support customers in needProvide...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the RolePertemps Network Group is seeking a skilled and compassionate Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing exceptional customer service to vulnerable individuals.Key ResponsibilitiesHandle inbound and outbound calls to support customers in needProvide...

  • Financial Services Advisor

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the Role:Pertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing exceptional customer service to vulnerable customers.Key Responsibilities:Handle inbound and outbound calls to support customers in needProvide guidance...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the RolePertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team. As a key member of our Financial Services department, you will play a vital role in providing guidance and support to customers who require extra assistance.Key ResponsibilitiesHandle inbound and outbound calls to assist customers in...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the RolePertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team. As a key member of our Financial Services department, you will play a vital role in providing guidance and support to customers who require extra assistance.Key ResponsibilitiesHandle inbound and outbound calls to assist customers in...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the Role:Pertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing exceptional customer service to vulnerable customers.Key Responsibilities:Handle inbound and outbound calls to support customers in needProvide guidance...

  • Support Advisor for Vulnerable Customers

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Position OverviewVulnerable Customer Care AdvisorPertemps Network Group is collaborating with a leading Financial Services organization that is seeking to enhance its workforce.As part of the Vulnerable Customer department, you will play a crucial role in the organization, offering support and guidance to clients who require additional assistance.This...

  • Customer Rental Advisor

    4 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Full time

    RENTAL CUSTOMER ADVISOR - MATERNITY COVER OPPORTUNITYWe are on the lookout for a proactive and detail-oriented individual to become part of our team as a Maternity Cover Rental Customer Advisor at our Car & Van Rental division.Working Hours: 42.5 hours per week, across 5 days including weekends.ROLE OVERVIEW:Providing outstanding customer service both...

  • Support Advisor for Vulnerable Customers

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Job OverviewPosition: Vulnerable Customer Care AdvisorPertemps Network Group is collaborating with a prominent Financial Services organization that is seeking to enhance its workforce.As part of the Vulnerable Customer department, you will play a crucial role in the organization, offering support and advice to clients who require additional assistance.This...

  • Support Advisor for Vulnerable Customers

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Position OverviewVulnerable Customer Care AdvisorPertemps Network Group is collaborating with a prominent Financial Services organization that is seeking to enhance its workforce.As part of the Vulnerable Customer department, you will play a crucial role in the organization, offering guidance and assistance to clients who require additional support.This...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the RolePertemps Network Group is seeking a skilled Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing guidance and advice to customers who require extra support.Key ResponsibilitiesHandle inbound and outbound calls to assist customers in needWork within a Voice team to...

  • Customer Service Representative

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    About the RolePertemps Network Group is seeking a skilled Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing guidance and advice to customers who require extra support.Key ResponsibilitiesHandle inbound and outbound calls to assist customers in needWork within a Voice team to...

  • Customer Service Representative

    1 week ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    About the RoleWe are seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team at Pertemps Scotland. As a key member of our Collections team, you will play a vital role in providing guidance and support to customers who require extra assistance.Key ResponsibilitiesHandle inbound and outbound calls to help customers during their time...

  • Customer Service Representative

    1 week ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    About the RoleWe are seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team at Pertemps Scotland. As a key member of our Collections team, you will play a vital role in providing guidance and support to customers who require extra assistance.Key ResponsibilitiesHandle inbound and outbound calls to help customers during their time...

  • Customer Service Representative

    3 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    Job OverviewPertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team.This role is ideal for individuals with a passion for providing exceptional customer service and support to vulnerable customers.As a key member of our team, you will be responsible for handling inbound and outbound calls, providing...

  • Travel Advisor

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Brooklyn Travel Full time

    Become a part of the Brooklyn Travel team At Brooklyn Travel, we pride ourselves on being a leading agency in the travel sector, dedicated to providing exceptional services and fostering a supportive environment for our employees. Our success is rooted in our commitment to treating each team member as a valued individual. We are seeking enthusiastic and...

Customer Service Advisor

3 months ago

Kilmarnock, East Ayrshire, United Kingdom Glenfield Invicta Full time



VACANCY:
Customer Service / Sales Advisor



LOCATION:
Kilmarnock, KA1

ABOUT US:


Glenfield Invicta Limited is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world.

Based at our site in Kilmarnock, we are looking for a solution-oriented Customer Service Advisor.

This is an excellent opportunity for a high calibre individual who can display desire, drive and determination to provide an exceptional service to our valued customers and partners.


You should be a highly motivated and pro-active sales professional who is able to take responsibility while maintaining a collaborative approach within a busy, operationally focused team.


We are looking for a Customer Service Advisor who shows initiative with a natural care for our customers and to administer all aspects of Sales Order processing, including; preparation of quotations, sales orders and purchase orders.


ABOUT THE ROLE:

  • Communicating with customers to clarify requirements
  • Assist customer queries and process sales orders
  • Prepare and send quotations to customers in a timely manner
  • Advising pricing, quotations, lead times and delivery dates
  • Liaise with suppliers and technical support to ensure quotations meet our customer's requirements
  • Ensure the swift and effective resolution of customer complaints when they arise
  • Sales order processing and the raising of purchase orders
  • Manage the customer data base ensuring it is up to date and accurate

ABOUT YOU:

  • A passion for delivering the best customer service and willing to go that extra mile
  • Ability to learn about our products and services, guiding customers
  • Solution orientated problemsolving ability
  • Sales driven with a confident approach
  • Collaborative working style
  • Flexibility to adjust to workload priorities to take account of new deadlines
  • Solid IT capabilities; Microsoft Office Suite, ERP and / or MRP systems
  • A flexible, forwardthinking approach to work

WHAT WE OFFER:

  • A culture of shared values, goals, attitudes and business growth
  • Employee Assistance Programme (Welfare and Wellbeing)
  • Competitive salary
  • 33 days holiday (including statutory Public Holidays)
  • Life Assurance plan (x3)
  • Company pension plan
  • Discounts and cashback across many highstreet and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home and Travel)
  • Companywide initiatives to share in our future success
  • A blend of training to help your career development


We know that our people are the most important asset to the AVK Group and we are looking for skilled, passionate and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment.


Job Types:
Full-time, Permanent

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have previous experience within a Sales, Customer Service or Sales Order Processing role?
  • Please detail your salary expectations

Work authorisation:

  • United Kingdom (required)

Work Location:
One location