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Financial Services Advisor
2 months ago
About the Role:
Pertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing exceptional customer service to vulnerable customers.
Key Responsibilities:
- Handle inbound and outbound calls to support customers in need
- Provide guidance and advice to customers, ensuring their needs are met
- Work collaboratively with the Voice team to achieve excellent customer outcomes
- Participate in ongoing training and development to enhance skills and knowledge
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A supportive and inclusive work environment
- Access to a range of employee benefits, including health and wellbeing programs
About Us:
Pertemps Network Group is a leading recruitment agency with a strong commitment to customer service and employee satisfaction. We are proud to offer a range of job opportunities across various industries and sectors.