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Financial Services Advisor

2 months ago


Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

About the Role:

Pertemps Network Group is seeking a skilled and empathetic Vulnerable Customer Care Advisor to join our team. As a key member of our Collections team, you will play a vital role in providing exceptional customer service to vulnerable customers.

Key Responsibilities:

  • Handle inbound and outbound calls to support customers in need
  • Provide guidance and advice to customers, ensuring their needs are met
  • Work collaboratively with the Voice team to achieve excellent customer outcomes
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to a range of employee benefits, including health and wellbeing programs

About Us:

Pertemps Network Group is a leading recruitment agency with a strong commitment to customer service and employee satisfaction. We are proud to offer a range of job opportunities across various industries and sectors.