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Service Advisor

4 months ago

Market Rasen, Lincolnshire, United Kingdom Duckworth Land Rover Full time

Key duties will include, but not limited to;

  • Demonstrating the JLR Customer First Behaviours in all interactions with customers and colleagues
  • Delivering outstanding customer service
  • Liaising with the Workshop Control to obtain estimates and work schedules, booking vehicles in to the workshop
  • Organising vehicle delivery/collection or courtesy car arrangements
  • Upselling of additional products, services and repair work
  • Initiating and maintaining accurate job and customer records and follow up systems
  • Supporting the Service Manager and team to meet objectives as required


You will need an eye for accuracy and detail, be calm under pressure and enjoy working in a fast paced environment.

We offer a fantastic package based and bonus scheme, based on experience.
-
Our commitment to retain and engage our valued employees includes offering the following range of benefits:

  • Company pension
  • Death in Service Benefit
  • Employee discount
  • Cycle to work scheme
  • Onsite parking
  • Employee Health & Wellbeing Scheme
  • Employee referral programme
  • Additional holidays for long service
  • Referral programme
Please contact HR via the Indeed link for an Application Form.

Job Types:
Full time - permanent

Salary:
depending on age.

COVID-19 considerations:
Covid 19 is monitored and when necessary we will change policy to adhere to company and government guidelines

Work Location:
One location

Working hours are Monday to Friday 8am - 6pm, Saturday mornings on a rota.

Please contact HR via the Indeed link for an Application Form.

Salary:
£25,000.00 per year

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • 10 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Work Location:
One location