Patient Services Advisor
5 months ago
To greet patients in a friendly and courteous manner at all times.
- To answer the telephone, incorporating switchboard, in a polite and courteous manner at all times.
- To make appointments, change appointments and arrive patients for all clinicians.
- To inform patients of test results in accordance with the practice protocol.
- To answer any patient’s queries that arise during the day-to-day work of the business.
- To ensure all new patient registrations are completed on receipt from the patient and entered on to the system.
- To ensure online registrations are completed in accordance with the business protocol.
- To retrieve patient medical records when requested and to re-file when necessary.
- To ensure all faxes are distributed to their destination in an efficient manner.
- To scan and code all correspondence for the practice.
- To cover duties for other staff members that may arise due to an absence, sickness, annual leave.
- To act as chaperone for the clinical team (DBS certificate required)
- To book ambulances as required.
- To take requests for home visits and provide details to the supervisor.
- To process choose and book requests as detailed by the Doctors.
- To book appointments and manage queries on the nurses desk.
- To complete the patient notes as detailed by the Doctors.
- To distribute to patients repeat prescriptions in accordance with practice protocol.
- To attend monthly staff meetings and to contribute in concise and professional manner when required.
- To ensure your working environment is kept clean and tidy in a hot desking environment.
- To ensure all patient leaflets and information is kept up to date and regularly re-stocked.
- To undertake any additional duties given by the Practice Manager from time to time or as and when the business dictates.
**Job Types**: Full-time, Part-time
Part-time hours: 37 per week
**Salary**: £10.94-£11.56 per hour
**Benefits**:
- Flexitime
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Market Harborough, LE16 9BX: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Patient Services Advisor
-
Patient Services Advisor
7 months ago
Market Harborough, United Kingdom Market Harborough & Bosworth Partnership Full timeTo answer any patients queries that arise during the day-to-day work of the business. To ensure all new patient registrations are completed on receipt from the patient and entered on to the system. To ensure online registrations are completed in accordance with the business protocol. To retrieve patient medical records when requested and to re-file when...
-
Patient Services Advisor
6 months ago
Market Harborough, United Kingdom Market Harborough & Bosworth Partnership Full timeCommunicate clearly with patients/carers and relatives about their presenting condition and subsequent appointment with a clinician. Demonstrate excellent interpersonal, verbal and written communication skills. Work collaboratively with all colleagues and outside agencies. Awareness of data protection issues.
-
Service Advisor
2 weeks ago
Market Harborough, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADVISOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Advisor at our Corby depot. As a Service Advisor, we can offer you: A competitive salary (depending on your...
-
Service Advisor
1 month ago
Market Harborough, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADVISORFord and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Advisor at our Corby depot.As a Service Advisor, we can offer you:A competitive salary (depending on your Service...
-
Service Advisor
15 hours ago
market harborough, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADVISORFord and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Advisor at our Corby depot.As a Service Advisor, we can offer you:A competitive salary (depending on your Service...
-
Service Advisor
4 weeks ago
Market Harborough, Leicestershire, United Kingdom FORD & SLATER LIMITED Full timeService Advisor OpportunityFord and Slater, a leading DAF Truck dealer group, is seeking a skilled Service Advisor to join their team at their Corby depot.About the RoleAs a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficient vehicle maintenance.Key ResponsibilitiesProvide expert advice to customers on vehicle...
-
Service Advisor
4 weeks ago
Market Harborough, Leicestershire, United Kingdom FORD & SLATER LIMITED Full timeService Advisor OpportunityFord and Slater, a leading DAF Truck dealer group, is seeking a skilled Service Advisor to join their team at their Corby depot.About the RoleAs a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficient vehicle maintenance.Key ResponsibilitiesProvide expert advice to customers on vehicle...
-
Service Advisor
1 month ago
Market Harborough, Leicestershire, United Kingdom FORD & SLATER LIMITED Full timeService Advisor Opportunity at Ford and Slater LimitedFord and Slater Limited is one of the UK's largest DAF Truck dealers, with 16 locations across the country. As a family-run business, we employ over 900 staff and are committed to providing exceptional service to our customers.About the RoleWe are currently seeking a Service Advisor to join our team at...
-
Service Advisor
1 month ago
Market Harborough, Leicestershire, United Kingdom FORD & SLATER LIMITED Full timeService Advisor Opportunity at Ford and Slater LimitedFord and Slater Limited is one of the UK's largest DAF Truck dealers, with 16 locations across the country. As a family-run business, we employ over 900 staff and are committed to providing exceptional service to our customers.About the RoleWe are currently seeking a Service Advisor to join our team at...
-
Customer Service Advisor
5 months ago
Market Harborough, United Kingdom FOXES RECRUITMENT LIMITED Full timeJob Title: Customer Service Advisor (Within sales team) Location: Market Harborough Hours: 9.00-5.30pm (1 hour lunch) **Salary**: starting £11.22 p/h [- will rise in April Weekly Pay Foxes Recruitment are recruiting for a Customer Service Advisor for our client based in the Market Harborough area of Leicestershire. This is a long term role within an...
-
Customer Service Advisor
5 months ago
Market Harborough, United Kingdom FOXES RECRUITMENT LIMITED Full timeJob Title: Customer Service Advisor Location: Market Harborough Hours: 9.00-5.30pm (1 hour lunch) **Salary**: starting £21,879 - will rise in April Weekly Pay Foxes Recruitment are recruiting for a Customer Service Advisor for our client based in the Market Harborough area of Leicestershire. This is a long term role within an established...
-
Service Advisor
5 days ago
Market Harborough, Leicestershire, United Kingdom FORD & SLATER LIMITED Full timeSERVICE ADVISOR Ford and Slater are one the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Service Advisor at our Corby depot. As a Service Advisor, we can offer you: A competitive salary (depending on...
-
Service Advisor
2 weeks ago
Market Harborough, Leicestershire, United Kingdom FORD & SLATER LIMITED Full timeService Advisor OpportunityFord and Slater, a leading DAF Truck dealer group, is seeking a skilled Service Advisor to join their team at the Corby depot.About the Role:As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless vehicle maintenance, and driving business growth.Key Responsibilities:Provide expert...
-
Junior Customer Service Advisor
1 month ago
Market Harborough, United Kingdom CV-Library Full timeJob Title: Junior Customer Service Advisor Position Type: Full-time, Permanent Hours: Monday - Friday, 8:30am - 5:00pm Summary As Leasing Administrator you would be based in LE7 which is a straight road from Market Harborough and due to location you would need to have your own transport and you would have plenty of parking, as the Sales Support...
-
Junior Customer Service Advisor
1 month ago
Market Harborough, United Kingdom Office Angels Full timeJob Title: Junior Customer Service AdvisorPosition Type: Full-time, PermanentHours: Monday - Friday, 8:30am - 5:00pmSummaryAs Leasing Administrator you would be based in LE7 which is a straight road from Market Harborough and due to location you would need to have your own transport and you would have plenty of parking, as the Sales Support Administrator you...
-
Patient Coordinator
5 months ago
Market Harborough, United Kingdom A&U Dental Full time**Job Title: Patient Coordinator (Head Office)** **Job Summary**: As a Patient Coordinator based at our head office, you will be responsible for managing patient inquiries, appointments, and customer relationships remotely. Working closely with our dental clinics, you will serve as the primary point of contact for new patient leads, providing exceptional...
-
Mortgage Advisor Opportunity
2 weeks ago
Market Harborough, Leicestershire, United Kingdom Connells Full time £40,000We are seeking a skilled Mortgage Advisor to join our Estate Agency team. As a Mortgage Advisor, you will work closely with estate agency colleagues to maximize mortgage and protection sales from quality leads. Your primary responsibility will be to deliver exceptional client care and service, helping each client find the solution that best suits their...
-
Relief Customer Services Advisor
4 weeks ago
Market Harborough, United Kingdom CV-Library Full timeJob Title: Relief Customer Advisor Location: Market Harborough Salary: £13,236 (inclusive of 1 Saturday a month worked) plus any extra travel expenses for travel between branches. Role Type: Permanent / Part Time - 20 hours Working hours: 20 hours per week + 1 Saturday/month at Market Harborough This is a fantastic opportunity for a...
-
Trainee Mortgage Advisor
1 month ago
Market Harborough, United Kingdom CV-Library Full timeJob Description Have you recently gained your Mortgage qualifications or held it for a while and not had the opportunity to use it? Do you want the support, mentoring and guidance to ensure you succeed as a Mortgage Advisor? Do you want a transparent progression structure with real monetary value? If this describes you then we are currently recruiting for...
-
Customer Service Advisor
5 months ago
Market Harborough, United Kingdom Harborough District Council Full timeIf you are someone who enjoys working with people, who is enthusiastic, has excellent interpersonal and communication skills (both written and verbal), along with the desire to work within a busy and challenging work environment to deliver an outstanding customer experience, please join our Customer Services Team. Applicants must have experience of working...