Service Advisor
7 months ago
**Service Advisor / Administrator**:
- **£35k OTE**:
- **Full-time - 47.5 hours pw**:
- **Saturday required on a rota**:
- **30 days holiday**:
- **Company sick pay**:
- **Westfield Health**
**Key duties will include, but not limited to;**
- Demonstrating the JLR Customer First Behaviours in all interactions with customers and colleagues
- Delivering outstanding customer service
- Liaising with the Workshop Control to obtain estimates and work schedules, booking vehicles in to the workshop
- Organising vehicle delivery/collection or courtesy car arrangements
- Upselling of additional products, services and repair work
- Initiating and maintaining accurate job and customer records and follow up systems
- Supporting the Service Manager and team to meet objectives as required
You will need an eye for accuracy and detail, be calm under pressure and enjoy working in a fast paced environment.
We offer a fantastic package based and bonus scheme, based on experience.
- **Our commitment to retain and engage our valued employees includes offering the following range of benefits**:
- Company pension
- Death in Service Benefit
- Employee discount
- Cycle to work scheme
- On-site parking
- Employee Health & Wellbeing Scheme
- Employee referral programme
- Additional holidays for long service
- Referral programme
**Job Types**: Full-time, Permanent
Pay: Up to £35,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Free parking
- Health & wellbeing programme
- Sick pay
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
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