Customer Service Advisor
3 weeks ago
Location: Market Harbo
Salary £19,000 - £20,000 + bonus & benefits
About us
I are currently seeking a number of Full time and Part time Customer Service Advisors to join our friendly customer contact team in Market Harborough.
About the role
As a Customer Service Advisor you'll play a crucial part in the business by contacting customers to discuss their requirements whilst providing exceptional customer service. The core responsibilities and activities of the role are,
- Handle inbound and outbound calls to members of the public
- Confirm and check the accuracy of customer data
- Proactively resolve customer queries ensuring the best outcome for the customer
I am looking for a confident and motivated Customer Service Advisor who demonstrates a positive approach to their work. Previous experience in a customer contact centre environment is desirable but not essential for the role.
- Ability to communication and listen effectively
- Friendly and confident telephone manner
- IT literate with a keen eye for detail and accurate data entry
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