![The County Hotel](https://media.trabajo.org/img/noimg.jpg)
Housekeeping Supervisor
1 week ago
Title:
Housekeeping Supervisor.
The Housekeeping Supervisor will be responsible for assisting the Head Housekeeper in all areas including operational and admin tasks.
They must have an absolute commitment to provide the highest quality service for our customers, they are responsible for ensuring that standards of cleanliness are met.
They assign tasks, inspect work to ensure it is up to standard, and provide training on how to best handle customer' requests.
Person Specification- Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere.
- Be helpful and go out of your way to help our customers and colleagues.
- Be confident and selfmotivated, demonstrate a passionate commitment to the business.
- Welcome and embrace change, with a positive attitude.
- Be able to work unsupervised to a high standard.
- Be honest and reliable, trustworthy and respectful.
- Be immaculately dressed.
- Maintain excellent timekeeping and attendance.
- Be professional at all times.
- Be able to communicate well with people of all levels.
- Seek feedback and invest time in personal development.
- Resolve problems using current guidelines.
- Be able to work independently and know when to escalate issues.
- Have polished communication skills.
- Good with computer systems.
- Be wellorganised.
- Work together with the team to ensure that the business is the best it can be.
- Be willing to take on jobs to balance the team workload.
- Support, encourage and motivate others.
- Ensuring all rooms are cleaned/restocked to the highest standards following the housekeeping procedures in both Hotel and Apartments.
- Reporting any problems back to the Head Housekeeper.
- Guest areas must be kept immaculate at all times.
- Reporting any maintenance issues on a daily basis.
- Ensuring high levels of customer satisfaction by playing your part in training the housekeeping team to deliver high standards.
- When required deputising for the manager and support the housekeeping team with duties.
- Maintaining all H&S processes in line with company processes.
- Supporting management with maintaining linen supplies and logging any issues.
- Assisting other departments as necessary to support the day to day running of the hotel.
Salary:
£11.00 per hour
Schedule:
- Holidays
- Weekend availability
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)
Experience:
- housekeeping: 1 year (preferred)
Work Location:
In person
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