Housekeeping Supervisor

3 weeks ago

Newcastle upon Tyne, United Kingdom Millennium and Copthorne Hotels Full time

**The Copthorne Hotel Newcastle is recruiting Housekeeping Supervisor**
- _Do you enjoy working as part of a team?_
- _Do you have attention to detail and high standards?_
- _Do you enjoy variety, with your own area of responsibility?_
- _Can you work weekends?_

If you've answered 'yes' to the above, this could be an ideal opportunity for you

**What does the role involve?**
- To conduct checks of rooms and public areas and discuss any defects with the Head Housekeeper to ensure all areas meet agreed standards.
- To work with Management and Heads of Departments to assist in carrying out any special requirement or duties necessary to add to guests general comfort and enjoyment.
- To carry out Floor Supervisor duties when required including checking of VIP rooms and record all re-checks.
- Regular checks of rooms and sundry areas for hotels standard of maintenance and cleanliness, recording checks and compiling reports of checks to be discussed with Executive Housekeeper.
- Cleaning and preparing hotel bedrooms for guests, this includes, making beds, cleaning bathrooms, dusting, vacuuming, checking guest supplies and ensuring that the room is well presented and welcoming for our guests
- Cleaning public areas and toilet facilities
- Carrying out general hotel cleaning duties as required

**What are we looking for?**
- Previous Housekeeping/cleaning experience, ideally within a hotel
- Good communication skills
- Pleasant mannerism and flexible, ‘can do’ attitude
- High standards and attention to detail
- Ability to work flexibly on a rota basis, weekend work is included, as well as work up to 7.00pm, depending on shifts

**About the Hotel**

Situated on the iconic Newcastle Quayside overlooking the famous River Tyne, the Copthorne Hotel Newcastle is perfect for both the business and leisure traveller. The hotel provides modern guest rooms which combine Standard, Club and Suite accommodation all of which have picturesque riverside views.

Dining facilities at the hotel include The Quay 7 Restaurant which offers an à la carte menu with a variety of seasonal dishes. The Quay 7 bar and outdoor terrace offer an extensive wine list and a selection of beers and spirits, along with a variety of hot beverages.

**About the Group**

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

**For you**

We offer a benefits package including:

- Social Events, Wellbeing and Team Activities
- Training and Development
- Cash Health Plan cover option available
- Apprenticeship/Placement opportunities
- Career development and salary reviews
- Uniform
- Meals Provided on Duty
- Length of Service related holiday scheme
- Eye Care Vouchers
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme

And many more.

We are an equal opportunities employer.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

**To apply**

Please forward your CV outlining your suitability for this role.

Work Location: One location

Reference ID: NCL-HKSup

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