![Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Administration Officer
7 days ago
Job summary
An opportunity has arisen for a full-time ( hours per week) permanent band 3 Administration Officer to join the NHS North Cumbria Talking Therapies service to support the team.
The post holder will work within the NHS North Cumbria Talking Therapies service which provides evidence-based psychological therapies, as recommended by the National Institute for Health and Care excellence (NICE), for individuals with common mental health problems such as mild to moderate depression, anxiety disorders ( PTSD, GAD, panic disorder, health anxiety and OCD) and mild bulimia.
Main duties of the job
The post-holder will be expected to provide a full range of secretarial assistance and administrative support to the NHS North Cumbria Talking Therapies service, including;
Arranging appointments, maintaining diaries, liaison with clients and arranging meetings and agendas as required. Adding referrals to our information system File documents and reports as appropriate Administrative Hub duties include taking telephone calls to the service from service users, health professionals, other agencies and the public. The role includes processing incoming referrals, inputting data and monitoring service communication. Provide day to day support to the admin teamAt present the Administrative Hub operates between 8am and 6pm.
The post-holder will be based in one of our bases in Carlisle, Penrith or Workington (this is negotiable), but may be required to travel to venues across North Cumbria.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Benefits of joining our team:
Staff benefits including pension, discounts and staff support services Flexible working conditions Generous maternity, paternity and adoption leave for eligible staff Annual leave entitlement of 27 days per year for new starters increasing to 29 days after 5 years of service and 33 after 10 years of service plus bank holidays Job descriptionJob responsibilities
The post-holder will be expected to provide a full range of secretarial assistance and administrative support to the NHS North Cumbria Talking Therapies service, including;
Arranging appointments, maintaining diaries, liaison with clients and arranging meetings and agendas as required. Adding referrals to our information system File documents and reports as appropriate Administrative Hub duties include taking telephone calls to the service from service users, health professionals, other agencies and the public. The role includes processing incoming referrals, inputting data and monitoring service communication. Provide day to day support to the admin teamAt present the Administrative Hub operates between 8am and 6pm.
The post-holder will be based in one of our bases in Carlisle, Penrith or Workington (this is negotiable), but may be required to travel to venues across North Cumbria.
Please find attached job description for full details.
Advertising date : 11th June 2024
Closing date : 25th June 2024
We welcome your application.
Person SpecificationQualifications
Essential
NVQ Level 3 in Business Administration, or equivalent qualification or experienceExperience
Essential
Previous file management - electronic and paper Diary management Organising meetingsKnowledge
Essential
Understanding of confidentiality issues Importance of accurate record keepingSkills and Aptitudes
Essential
Dealing with service users, carers in understanding efficient & effective manner. Excellent written and verbal communication skills. Good customer service skills.-
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