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Technical Support Specialist

3 months ago

Belfast, United Kingdom FinTrU Full time

Vacancy Name

  • Technical Support Specialist

Vacancy No

  • VN585

Location City

  • Belfast

Overview of Role
FinTrUNI

Job Details

  • FinTrU is an awardwinning RegTech/FinTech company, creating technologyenabled solutions for leading global financial institutions. Across our UK and EU offices, we deliver the highest standard of service to both our clients and our 1400 employees. Our philosophy of continued learning and development, an unwavering commitment to diversity in all its forms and our vibrant social culture continue to make us a workplace of choice.
  • 3+ years of experience in a technical support role, demonstrating increasing levels of responsibility and expertise.
  • 1+ years of experience leading or supervising a technical team (preferred).
  • Proven track record of resolving complex technical issues and providing excellent customer service.
  • Strong technical knowledge and troubleshooting skills across various platforms and technologies.

This is an opportunity to work on:

  • Team Leadership and Development
  • Advanced Technical Support
  • Operational Excellence
  • Customer Advocacy
For full please see link below:
Education Level

  • Professional

Experience Level

  • 3 years

Employment Type

  • Full Time

Duration

  • Permanent

Benefits

  • Annual salary review
Discretionary performance-related bonus scheme

Compensation Summary

  • Hybrid working model [opportunity to avail of WFH furniture for your home office]
Industry-leading, family-focused initiatives
Progressive health & wellbeing policies
Industry-leading learning & development strategy
Diverse and inclusive social and cultural calendar
Company-funded Christmas and summer parties
Innovative sabbatical policies, including 'FinTrU Unplugged' [a 4-week paid sabbatical]