Service Designer

2 weeks ago


Camden Area, Greater London, United Kingdom Pixelated People Full time

CALLING ALL CONTRACT SERVICE DESIGNERS
Mid/SeniornLondon/HybridnStart In July 2024n£450-500PD INSIDEn6 Months initially, to roll on

We're looking for a top-notch

Service Designer

to help one of our clients, a famous Global Tech Company implement a

Local Admin Rights

experience with special permissions. The tech involved will give each user base special permissions to do certain things with their laptops. The software carefully controls who gets special permissions and when.

It keeps IT estate safe and organized, running smoothly ensuring that only the right people have access at the right times, and monitors activities to prevent misuse.


What you'll be doing Develop a frictionless experience for the build and refine the to-be service blueprint for Local Admin Rightsn- Through UX Research, identifying which user groups should be at what security level, based on the work they do to balance increased security with not overly interrupting work flow.n- This has also involved supporting the governance model and creation of a playbook with learned guidelines and best practices for UX, Change & Comms and engineering, to support the eventual BAU team post deployment.

n- Work with all impacted teams, interviewing users, conduct UX research and test solutionsn- Provide on-going support during the pilot and deployment phases

Sound like you, what are you waiting for
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