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Account Partner

3 months ago


London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time
Salon Development Partner Southwest (Bristol, Bournemouth, Exeter & Cornwall)
Commercial
Field

REPORTS TO:
National Sales Manager – Salon

Founded in 1978 in Minneapolis Aveda creates high-performance plant-based hair, skin and body products for beauty professionals and consumers.

Aveda innovates in botanical technologies, combining the principles of modern science and Ayurveda (the ancient healing art of India) to develop performance-driven products.

Products made with pure flower and plant essences, that are created with respect for the Earth and a comprehensive menu of ritual-based treatments for holistic beauty.


The brand, founded by hairdresser, Horst Rechelbacher, features professionally developed products that are used by salons worldwide. Aveda has been a pioneer of environmental responsibility with our mission to care for the world we live in.

Aveda currently has an exciting opportunity for a Salon Development Partner to act as a business consultant to Aveda's salon partners covering Bristol, Bournemouth, Exeter & Cornwall.

Prospecting new Salons to join the Aveda Business. Build a strong prospecting pipeline by identifying, engaging and converting top salons in the area.

Develop current salons through regular quality visits with focus on strong achievement of sales, productivity goals and brand sales objectives.

Lead monthly joint business planning sessions for key accounts.
Manage salon teams in driving sales, services, and excellent customer experience.

Utilises and demonstrates solid understanding of sales, product knowledge, events, operations, retail market and salon industry to keep business and team moving forward by capturing consumer insights/sales trends/traffic patterns and using learnings to influence optimise results.

Observes and provides feedback to salons regarding performance.
Create and maintain strategic salon partnerships with full account base.

Develop good working relationships with partnered salon staff to recognize opportunities that are consistent with the company's strategic direction.

Training/Education

Analyse and evaluate how the salon is using training knowledge to drive sales, as well as recognise and coach to opportunities for improvement.

Promote Aveda hair colour and retail to increase Aveda services in salons.

Drive Brand education:
ensure staff is well-versed in brand messaging and assortment.
Deliver brand trainings to dedicated salon-wide staff on product knowledge, service experiences, selling and leadership skills.

Partner with salons to create innovative in-salon events and use learnings to maximize effectiveness of the Aveda marketing and trade calendars.


Reviewing Business Performance

Proactively anticipate and rectify obstacles to goal achievement using critical problem-solving skills, target specific KPI's relevant to the business, strategise client engagement to attract, convert, and retain salons.

Create feedback loops to the brand: share feedback with central teams on execution, competition's products, service offering and activity; 3-4 years' experience leading and/or managing sales preferably in the Salon and Beauty industry.

~ Ability to maximise volume and revenue in accounts by utilising fact-based selling method.
~ Build and maintain strategic partnerships with salons through superior service and execution of presentations.
~ Secure promotions to build brand development and maximise brand performance.
~ Deep understanding of the salon industry and current trends.
~ Must have valid driver's license.

Schedule:
Full-time

Shift: 1st (Day) Shift

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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