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Microsoft Consultant

3 months ago

London, Greater London, United Kingdom Insignis Talent Full time

M365 Specialist Support – Remote (Occasional Office Visits)

We are looking for a talented M365 Specialist to join a top Maritime technology provider for national governments across Europe, North America, and Oceania.

In this role, you will lead the Infrastructure Support team and be the go-to person for all things M365, offering primary support for complex issues from local teams.

This position is Remote, but you'll need to be on-site 3 days a week initially for the first month to integrate with the team. After that, it becomes fully remote with occasional visits to the office in Loudwater or Greenford as needed.

Role Responsibilities:

  • Supporting a global M365 environment, handling configuration, policy creation, and administration
  • Managing Microsoft Azure, serving as an SME for Exchange and Exchange Online
  • Troubleshooting software and hardware issues, and end user requests
  • Triage and escalate critical problems
  • Following up on resolutions for user satisfaction
  • Assisting in server systems monitoring and management
  • Contributing to VPN Management, Azure Resource monitoring, and Log Analytics
  • Endpoint/Intune Management
  • Licensing management
  • Keeping documentation updated for future reference

Experience Required:

  • Extensive M365 experience in a corporate setting
  • Azure environment management experience and user support