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Veterinary Insurance Claims Administrator
2 weeks ago
Company description
Friendly forward thinking busy veterinary Hospital
- Benefits package to include Company Pension
- Health shield memberships
- Cycle to work scheme,
- Enhanced maternity & paternity pay,
- Enhanced holidays,sick pay
- CPD encouraged and allowance allocated
- Discounted veterinary Fees plus many more enhanced Terms and conditions.
Insurance Administrator Role
Overview of the Role:
A key member of the Veterinary Team, the role is responsible for providing excellent customer service to all clients and associates of the Veterinary Practice.
Line Manager:
Practice Manager
Duties & Responsibilities
Insurance
- Process all insurance claims
- Process claims submitted via online portals eg Animal friends & Petplan
- Allocate insurance bac's payments
- Contact insurance companies to chase outstanding claims or client queries
- Ongoing review of the Practice protocol for insurance and the customer journey/ communication
- Process refunds if required after the insurance company have settled
- Make sure
all the Team are following the process of claims and are aware of the practice procedure, especially Direct claims direct consent forms signs, excess and co payments paid prior to claim being sent. - Allocating payments to the Practice Manager's system via the online or text payment method on the global portal platform
Person Specification:
The role would be best suited to a person who:
- Enjoys working as part of a team.
- Calm and Empathetic
- Flexible and able to adapt to change
- Organised and efficient
Skills/Qualifications:
- Excellent communication skills
- Able to prioritise workload efficiently
- Excellent attention to Detail
Pay:
From £23,795.20 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Onsite parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
Veterinary Administration: 1 year (preferred)
Work Location:
In person
Application deadline: 24/05/2024
Expected start date: 01/07/2024
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