![St Joseph's Independent Hospital](https://media.trabajo.org/img/noimg.jpg)
Administration Assistant
2 weeks ago
Administration Assistant (Bank) | £11.80 per hour | Newport | Bank hours | Monday to Sunday
If you are passionate about first class and effective service and want to join a like-minded team, then look no further.
St Joseph's Independent Hospital has an exciting opportunity for an enthusiastic and motivated Administration Assistant (Bank) to join our Administration department.
Working with us
St Joseph's is a world-class hospital providing private healthcare across 40 specialities.
Our vision is to take private healthcare to new levels, offering a service that recognises the individual needs of each patient.
We encourage our employees to have a positive work-life balance, who share our vision to provide world-class healthcare and we work effortlessly on training and development within our workforce to stand out from other healthcare providers.
We invest in our staff to ensure they are equipped to provide the best possible service to outpatients, putting their care first.
St Joseph's has recently invested over £6m to drive improvements throughout the hospital and ensure patient safety.We are constantly looking for ways to improve what we do - to offer quicker recovery and better outcomes for our patients.
With the new investment, the hospital is now better equipped to welcome more patients, creating new jobs which are varied and interesting.
St Joseph's is located north of the city of Newport within the popular area of Malpas lying just outside the boundary of Monmouthshire.
Two miles north of the M4 motorway, the hospital is easy to access from Cardiff, Bristol, Monmouth, and Abergavenny, just to mention a few.
Duties and Responsibilities
- To provide a first class and effective service to patients, visitors, consultants, team colleagues and all internal departments.
- Deal with inbound telephone enquiries and process as necessary, ensuring messages are passed correctly and confidentially.
- To make Appointments using Hospital Computer System.
- To provide administrative assistance in the preparation of clinic lists, patient registration forms, file preparation, collection of consultants' and department mail and all other duties as determined by the Team Lead/Line Manager.
- To always maintain confidentiality of information regarding patients.
- Participating in training activities as required.
- To be aware of departmental policies and procedures.
- To always promote a friendly and professional attitude.
- Every member of staff is responsible for health and safety in their own department and in the hospital. It is up to each member of staff to ensure that they abide by safe systems of work and minimise all risks.
What you need to know
What you need to know
- Essential_
Proven ability to work on own initiative
Evidence of ability to work under pressure
Evidence of experience of working and contributing in a team
Proven ability to manage own workload and prioritise when there are competing priorities
Relevant experience of working in an Administration environment
Experience of being in a customer-facing role
Confidentiality
Good clerical skills - Fully computer literate
First class oral and written communication skills
Evidence of good literacy skills and the ability to understand instructions, guidance, policies, and procedures
Excellent interpersonal and organisational skills
Evidence of delivering a high level of customer service
Possess a hard-working nature with an attention to detail and a proactive approach to undertaking your duties
- Desirable_
Proven ability to communicate with a wide range of internal and external stakeholders including patients, staff-members, visitors, suppliers & environmental health
We value our staff and work together with them to ensure that St Joseph's provides opportunities to achieve best practice in an enjoyable and rewarding environment.
Please note we will only contact you should you be shortlisted for interview._
Job Type:
Zero hours contract
Salary:
£11.80 per hour
Benefits:
- Discounted or free food
- Onsite parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Work Location:
One location
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