Current jobs related to Customer Service Officer - Catford, Greater London - The Hyde Group
-
Customer Service Officer
3 weeks ago
Catford, Greater London, United Kingdom Colbern Limited Full timeParking and Customer Relations Team OfficerJob SummaryWe are seeking an experienced and skilled Parking and Customer Relations Team Officer to join our team at Colbern Limited. As a key member of our Parking Service, you will be responsible for providing exceptional customer support and service to the public, specifically in relation to written enquiries,...
-
Customer Service Officer
3 weeks ago
Catford, Greater London, United Kingdom Colbern Limited Full timeParking and Customer Relations Team OfficerJob SummaryWe are seeking an experienced and skilled Parking and Customer Relations Team Officer to join our team at Colbern Limited. As a key member of our Parking Service, you will be responsible for providing exceptional customer support and service to the public, specifically in relation to written enquiries,...
-
Customer Service Representative
6 days ago
Catford, Greater London, United Kingdom GLL Full timeCustomer Service AdvisorGLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for excellent customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.Key Responsibilities:Respond to customer enquiries and...
-
Customer Service Representative
5 days ago
Catford, Greater London, United Kingdom GLL Full timeCustomer Service AdvisorGLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for excellent customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.Key Responsibilities:Respond to customer enquiries and...
-
Customer Service Representative
3 days ago
Catford, Greater London, United Kingdom GLL Full timeCustomer Service AdvisorGLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for exceptional customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.Key Responsibilities:Respond to customer enquiries and...
-
Customer Service Representative
3 days ago
Catford, Greater London, United Kingdom GLL Full timeCustomer Service AdvisorGLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for exceptional customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.Key Responsibilities:Respond to customer enquiries and...
-
Customer Service Representative
3 weeks ago
Catford, Greater London, United Kingdom Team Aaa Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesCustomer Service: Provide outstanding customer...
-
Customer Service Representative
2 days ago
Catford, Greater London, United Kingdom GLL Full timeCustomer Service AdvisorGLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for excellent customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.Key Responsibilities:Respond to customer enquiries and...
-
Customer Service Representative
2 days ago
Catford, Greater London, United Kingdom GLL Full timeCustomer Service AdvisorGLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for excellent customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.Key Responsibilities:Respond to customer enquiries and...
-
Advice and Information Officer
5 days ago
Catford, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Advice and Information Officer Job Summary: We are seeking a skilled Advice and Information Officer to join our team at Novax Recruitment Ltd. As an Advice and Information Officer, you will be responsible for effectively responding to adult social care enquiries received within the Adult Social Care Advice and Information Service. Key...
-
Advice and Information Officer
5 days ago
Catford, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob Title: Advice and Information Officer Job Summary: We are seeking a skilled Advice and Information Officer to join our team at Novax Recruitment Ltd. As an Advice and Information Officer, you will be responsible for effectively responding to adult social care enquiries received within the Adult Social Care Advice and Information Service. Key...
-
Advice and Information Officer
6 days ago
Catford, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Title: Advice and Information OfficerAre you passionate about providing exceptional customer service and making a positive impact in the lives of others? We are seeking a highly skilled Advice and Information Officer to join our team at Hatched Recruitment Group.Main Responsibilities:Respond to adult social care enquiries in a timely and professional...
-
Advice and Information Officer
6 days ago
Catford, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Title: Advice and Information OfficerAre you passionate about providing exceptional customer service and making a positive impact in the lives of others? We are seeking a highly skilled Advice and Information Officer to join our team at Hatched Recruitment Group.Main Responsibilities:Respond to adult social care enquiries in a timely and professional...
-
Premises Officer
17 hours ago
Catford, Greater London, United Kingdom EQUANS Full timeJob Title: Premises OfficerWe are seeking a skilled and experienced Premises Officer to join our team at Equans. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our premises, providing excellent customer service, and maintaining a safe and healthy working environment.Key Responsibilities:Provide...
-
Premises Officer
19 hours ago
Catford, Greater London, United Kingdom EQUANS Full timeJob Title: Premises OfficerWe are seeking a skilled and experienced Premises Officer to join our team at Equans. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our premises, providing excellent customer service, and maintaining a safe and healthy working environment.Key Responsibilities:Provide...
-
Public Sector Liaison Officer
3 weeks ago
Catford, Greater London, United Kingdom Colbern Limited Full timeParking and Customer Relations Team OfficerJob SummaryWe are seeking an experienced and skilled Parking and Customer Relations Team Officer to join our team at Colbern Limited. As a key member of our Parking Service, you will be responsible for providing exceptional customer support and service to the public, specifically in relation to written enquiries,...
-
Public Sector Liaison Officer
3 weeks ago
Catford, Greater London, United Kingdom Colbern Limited Full timeParking and Customer Relations Team OfficerJob SummaryWe are seeking an experienced and skilled Parking and Customer Relations Team Officer to join our team at Colbern Limited. As a key member of our Parking Service, you will be responsible for providing exceptional customer support and service to the public, specifically in relation to written enquiries,...
-
Chief Information Officer
4 days ago
Catford, Greater London, United Kingdom Essential Employment Full timeJob DescriptionJob Title: Chief Information OfficerJob Summary: We are seeking a highly skilled and experienced Chief Information Officer to join our team at Essential Employment. The successful candidate will be responsible for effectively responding to adult social care enquiries received within the Adult Social Care Advice and Information Service.Key...
-
Chief Information Officer
4 days ago
Catford, Greater London, United Kingdom Essential Employment Full timeJob DescriptionJob Title: Chief Information OfficerJob Summary: We are seeking a highly skilled and experienced Chief Information Officer to join our team at Essential Employment. The successful candidate will be responsible for effectively responding to adult social care enquiries received within the Adult Social Care Advice and Information Service.Key...
-
Chief Information Officer
22 hours ago
Catford, Greater London, United Kingdom Essential Employment Full timeJob DescriptionJob Title: Chief Information OfficerJob Summary: We are seeking a highly skilled and experienced Chief Information Officer to join our team at Essential Employment. The successful candidate will be responsible for effectively responding to adult social care enquiries received within the Adult Social Care Advice and Information Service.Key...
Customer Service Officer
3 months ago
Lewisham
Up to £23,110
35 hours per week, between 8:00 am - 8:00 pm, Monday to Friday
Hyde is looking to recruit an inbound Customer Services Officer.
Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas.
Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As a Customer Services Officer, you will be working within our demanding call centre as the first point of contact for our customers.
You will be expected to manage a high volume of demanding and challenging inbound telephone calls, ensuring a speedy resolution and a satisfied customer.
Responsibilities
- Acting as a first point of contact for customers.
- Handling up to 5060 demanding telephone calls daily.
- Referring specialist and complex enquiries to relevant teams.
- Providing a great customer service across all communication platforms.
- Meeting or exceeding KPIs / targets.
- Building and maintaining excellent rapport with our internal and external customers.
Skills and Experience Required
- Customer Service experience
- Microsoft Office
- Empathetic putting yourself in the customers' shoes
- Resilient dealing with difficult telephone calls
- The ability to type whilst on a telephone call
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An awardwinning flexible benefits package.
- Volunteering days
- Hyde operates an agile approach to work, requiring you to be in the office 40% of your time
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative.
Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.