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Customer Service Representative

2 months ago

Catford, Greater London, United Kingdom GLL Full time
Customer Service Advisor

GLL is seeking a Customer Service Advisor to join our team at Glass Mill Leisure Centre in Lewisham, London. As a passionate advocate for exceptional customer service, you will be responsible for delivering a first-class experience to every individual who interacts with our centre.

Key Responsibilities:
  • Respond to customer enquiries and convert them into memberships
  • Provide a warm welcome and ensure a seamless customer experience
  • Handle transactions, answer phone calls, and address customer queries
  • Participate in outreach projects to engage with the local community
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic administration skills
  • Flexibility to work a variety of shifts, including weekends and holidays
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and inclusive work environment
  • Access to exclusive discounts and perks

At GLL, we are committed to making a positive impact in our communities. If you are passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.