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After Sales

3 months ago

Newbury, West Berkshire, United Kingdom Page Personnel Secretarial & Business Support Full time
A leading manufacturing and production business with a pleasant working environment.

Client Details

After Sales - Spares, Administrator is responsible for.

  • Working to deadlines, supporting the external Sales team with daytoday administrative tasks.
  • Tracking sales orders from point of sale to delivery.
  • Dealing with customer queries and consulting with relevant internal
  • Pro-Actively creating Sales Campaigns using Google, Linkedin, and other search engines/databases.
  • Preparing Quotations for clients (inc follow ups).
  • Maintaining an accurate database as well as updating the company's CRM system after each contact with client / new lead.
  • Being the main contact for external sales team.
  • Preparing reports for management.
  • Attend face to face meetings/Teams meeting where appropriate.

Description

After Sales - Spares, Newbury

  • Spares Demand Planning working collaboratively with UK After Sales and HQ team in China to ensure correct products bought in
  • Raise purchase requisitions in line with demand
  • Ongoing updates and maintenance to JDA forecasting system for Spare Parts
  • Reworks processing in SAP, tracking and monitoring progress to fulfilment with relevant parties
  • Maintaining up to date TP list for use by Sales and the wider UK business
  • Pallet measurements and quantity requests from UK Sales Team
  • Stock queries from Sales Team, After sales, Marketing and Customer Services
  • Duplicate material code queries from Sales Team, After sales and Customer Services
  • Checking Commodity Codes on Shipping Documents for Ops Manager
  • Working collaboratively with Supply Chain team on reports
  • Assist with Quarterly and Yearly stock take
  • Adhoc supply chain tasks as requested by Ops Manager
  • Using SAP system

Profile

After Sales - Spares, Newbury

  • At least 2 years' experience, within a sale's administrative role
  • Strong team player with excellent organisational skills
  • Excellent IT and communication skills (Word, Excel, Outlook, Databases)
  • Good multitasker and ability to work on own initiative.
  • The ability to deliver under pressure with minimum supervision.
  • To communicate effectively with people at all levels.
  • A positive and enthusiastic approach to delivering the role.

Job Offer
Salary of circa £25,000 to £30,000 plus the following

Please note:
No Commission and no bonus is payable

Our After Sales - Spares Administrator will receive.

  • 20 Days annual leave + 8 bank holidays
  • Competitive base salary
  • Contributory pension scheme