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Complaints Coordinator
2 weeks ago
MMP Consultancy are working with a fantastic organisation to recruit Complaints Coordinator's to join them on a Permanent and Part Time Basis.
We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure.Responsibilities:
- Provide excellent Customer Service to Customers who had raised complaints
- Drafting complaint responses and updating the database to ensure all queries and resolutions are logged
- Be impartial and understanding to upset and distressed Customers
- Thoroughly investigate any concerns presented in the Complaint
- Adhere to the time limits and processes applicable
- Access and resolve a wide range of enquiries with the objective of providing a positive customer experience and resolution at first point of contact.
- Previous experience of working within Housing or with Local Authorities is preferable
- Track record of problem solving.
- Ability to remain calm under pressure and challenging atmospheres
- Excellent Customer Service skills
- Strong written and verbal communication skills
- Great listening skills
- Patience and understanding
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Block Property Manager
2 weeks ago
Barnet, Greater London, United Kingdom Spencers Recruitment Full timeSenior Property Manager (Block Manager) Our client, a well-established property management company, is seeking a dedicated and experienced Block Property Manager to oversee a portfolio of residential properties in London. The portfolio comprises around 100 units spread across 15 blocks. The successful candidate will play a crucial role in ensuring the...
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Housing Repairs Co-ordinators
2 weeks ago
Barnet, Greater London, United Kingdom PRO-TAX CONSULTANCY LIMITED Full timeKey responsibilitiesA knowledge and understanding of current issues relating to social housing and social housing repairs.To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.Experience of working in a contact centre answering high volume of calls to ensure targets are met.Experience of dealing with phone enquiries...
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Facilities Manager
2 weeks ago
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Housing Repairs Co-ordinators
2 weeks ago
Barnet, Greater London, United Kingdom FUNERAL ENTERPRISES LTD Full timeKey responsibilitiesA knowledge and understanding of current issues relating to social housing and social housing repairs.To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.Experience of working in a contact centre answering high volume of calls to ensure targets are met.Experience of dealing with phone enquiries...
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Housing Repairs Co-ordinator
2 weeks ago
Barnet, Greater London, United Kingdom GL & SON LIMITED Full timeKey responsibilitiesKnowledge and understanding of current issues relating to social housing and social housing repairs.To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.Experience of working in a contact centre answering high volume of calls to ensure targets are met.Experience of dealing with phone enquiries in...
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QA Auditor
2 weeks ago
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Passenger Transport Administrator
2 weeks ago
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Private Housing Group Manager
2 weeks ago
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Caretaker/maintenance
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Executive Assistant
2 weeks ago
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Quality Assurance and Compliance Lead
2 weeks ago
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Block Property Manager
3 weeks ago
Barnet, United Kingdom Spencers Recruitment Full timeSenior Property Manager (Block Manager) Our client, a well-established property management company, is seeking a dedicated and experienced Block Property Manager to oversee a portfolio of residential properties in London. The portfolio comprises around 100 units spread across 15 blocks. The successful candidate will play a crucial role in ensuring the...
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Head Housekeeper
3 weeks ago
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Front of House Team Leader
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Barnet, United Kingdom Get Golfing CIO Full timeJob Vacancy: Front of House Team LeaderLocation: The Arkley 9Job Type: Full timeAbout The Arkley 9: The Arkley 9 is a premier venue known for hosting unforgettable events. We pride ourselves on our commitment to excellence and unforgettable guest experiences. As we continue to grow, we are looking for a passionate and dedicated Front of house Team Leader to...
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Front of House Team Leader
4 weeks ago
Barnet, United Kingdom Get Golfing CIO Full timeJob Vacancy: Front of House Team LeaderLocation: The Arkley 9Job Type: Full timeAbout The Arkley 9: The Arkley 9 is a premier venue known for hosting unforgettable events. We pride ourselves on our commitment to excellence and unforgettable guest experiences. As we continue to grow, we are looking for a passionate and dedicated Front of house Team Leader to...
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Passenger Transport Administrator
4 weeks ago
Barnet, United Kingdom 4Recruitment Services Full time**Passenger Transport Administrator - Barnet (Temp Vacancy)** **Pay Rate:£15.31ph** **Full-Time (37 hours)** **Job Purpose**: To provide an effective and efficient Passenger Transport Service in accordance with the needs and targets of the Transport Service management and the particular needs of the passengers transported. To advise the Passenger...
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Block Property Manager
3 weeks ago
Barnet, United Kingdom Spencers Recruitment Full timeSenior Property Manager (BlockManager) Our client awellestablished property management company is seeking a dedicatedand experienced Block Property Manager to oversee a portfolio ofresidential properties in London. The portfolio comprises around100 units spread across 15 blocks. The successful candidate willplay a crucial role in ensuring the smooth and...
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Reception Supervisor
7 days ago
Barnet, United Kingdom The Village Surgery Full timeJob summary The role is primarily line managing the practice reception team carryingout day to day activities running, supporting and developing the receptionteam, and undertaking designated tasks from the Operations Manager and/or PracticeManager. The post holder will work closely with and under the direction of theOperations Manager and Practice...