Product Sales Specialist

2 weeks ago

London, Greater London, United Kingdom GE HEALTHCARE Full time

Job Description Summary:

We are delighted to present the fantastic opportunity for a Sales Specialist to join our UK team, to lead our Accessories & Service portfolio for the Patient Care Solutions business, for the London Region, England.

The Sales Specialist is the Clinical & Technical Sales expert for Service Sales and Accessories and is expected to differentiate these offerings conveying compelling value propositions.

This role will establish & develop strong relationships with departmental, clinical and technical decision makers in their assigned accounts and provide ongoing account support & intimacy.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits.

Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.


Responsibilities:

  • Grow Service Contract, non
  • Contract, Spare Parts and Accessories revenue within defined territory
  • Achievement of the Quarterly & Annual Operating Plan in terms of financial performance and qualitative objectives
  • Customer contact for all inquiries relating to Service Contracts, out of contract, spare parts, technical training & clinical trials where appropriate
  • To work closely with Line Manager, Field Engineers, Sales Account Managers, Equipment Sales Specialists & Product Managers

Product Clinical and Technical Expertise:

  • Establish and maintain up to date advanced product/solution expertise & capacity to explain & demo a specific technology in terms which are relevant and beneficial to customers to gain a clinical and commercial advantage
  • Responsible for all clinical & technical aspects of the sales process (wing to wing) from inquiry to installation sign off and Product evaluations as necessary.
  • Own & develop the contract landscape on territory ensuring ongoing customer satisfaction and renewals
  • Partner with Biomedical customers to drive out of contract sales and explore new customized product offerings to customer requirements.
  • Develop & use a deep clinical & technical expertise to differentiate our solutions vs competition
  • Understand and leverage 'total cost of ownership' detail & clinical papers to gain competitive advantage/enhance relationships and drive growth

Sales Expertise:

  • Establish & develop strong relationship with departmental technical & clinical decision makers in their assigned accounts and provide ongoing account support, partnership & intimacy
  • Work in partnership with the regional Sales team to create viable product configurations which meet customer needs effectively & efficiently. Develop the commercial strength of our solutions by combining the strengths of our technical & product offerings
  • Differentiate our products during the sales process, effectively using GE resources and product promotional materials & clinical papers to actively support the customer through their decisionmaking process towards a successful outcome for GEHC.

Relationship Management:

  • Establish & maintain strong clinical & technical relationships with customer decision makers and influencers and provide ongoing installed base support, growing customer satisfaction and brand loyalty through regular visits/interaction
  • Identify, develop and manage strategic customers/KOL relationships
  • Establish strong relationships & work closely with GE staff to ensure ongoing customer intimacy & sales opportunities are maximized.

Qualifications:

  • Experience in EBME, Medical Engineering, a Clinical or equivalent environment, medical, healthcare or technical field (e.g. Biomedical Engineering). Medical Sales in other clinical areas.
  • Excellent product & sector knowledge, Enthusiastic with a positive cando attitude
  • Strong product demonstration experience in a complex sales environment involving multiple decisionmakers/influencers
  • Proven Customer acumen and relationship building skills in a healthcare environment
  • Ability to energize, develop & build rapport at all levels within an organisation
  • Ability to analyse complex customer data & develop & communicate clinically and technically sound sales solutions.
  • Strong written, verbal communication & clearthinking skills with the ability to synthesize complex issues into simple messages
  • Excellent interpersonal, teaching and presentation skills
  • Good understanding of general business acumen in the healthcare market
  • Ability to interface with both internal team members and external customers as part of solutionsbased sales approach
  • Proficient PC user (Excel/Word/PowerPoint & other IT tools, etc)

Inclusion and Diversity:

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disabilit

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