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Leasehold Consultation Officer
2 months ago
Leasehold Consultation Officer
Wembley
**£24 Per Hour
**I am recruiting for a local authority who is looking for someone to deliver the statutory consultative programme for leasehold major works and service charges, including responding to observations and associated correspondence from residents. Together with leasehold finance officers, support the production of corresponding service charges and estimates and all the associated enquires and disputes.
The key requirements of the role are:
- Manage a patch of homeowner accounts and to provide high quality service to customers.
- Issue clear and compliant S20 notices.
- To accurately calculate and produce service charge and major works invoice in accordance with the legislation and local procedures and policies.
- Building relationships and resolving disputes.
- Ensuring that the leasehold accounts are managed in accordance with the terms of the leases, transfer documents, legislation and best practice.