Hospitality & Administration Assistant - Newmarket

3 days ago

Newmarket, United Kingdom Levy Full time
Hospitality & Administration Assistant - Newmarket

Hospitality and Administration Assistant - Newmarket Racecourse
  • 28,000 per annum
  • Fixed Term - Maternity Cover
  • 5 out of 7 days per week
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
    • Entertainment discounts - up to 55% off cinema tickets
    • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
    • Travel discounts - Discounts with holiday companies such as TUI and Expedia
    • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and an additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during the first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

More about the role:

Join the team at Jockey Club Catering as a Hospitality Administration Assistant at Newmarket Racecourse We're looking for an enthusiastic and confident individual to support our hospitality operations, providing administrative and accounts support, as well as exceptional customer service during race days, conferences, and events. This role involves working closely with clients, general managers, and head chefs across Newmarket and Huntingdon racecourses to ensure accurate, timely information and smooth event operations. If you're ready to make an impact at one of the UK's top sporting venues, apply today.
  • Manage administration for Newmarket and Huntingdon racecourses, ensuring accurate record-keeping, filing, and reporting.
  • Prepare and distribute conference and event orders, adhering to company procedures and deadlines.
  • Utilize EBMS system to transfer and report information accurately.
  • Support hospitality event planning, including catering, seating, and special requests; assist with menu discussions and bespoke packages.
  • Provide excellent customer service with a welcoming and professional attitude.
  • Assist in on-site event operations, handling issues and ensuring smooth execution.
  • Uphold compliance with health, safety, hygiene, and legal standards in all event areas.
  • Maintain an organized, clean work environment and handle office tasks, queries, and credit notes as needed.

About you:

  • Maintain a professional, positive attitude and foster team spirit.
  • Provide polite, friendly service to all customers.
  • Keep office supplies stocked as needed.
  • Assist the hospitality manager in building client partnerships.
  • Communicate client requirements clearly to the team.
  • Flexible schedule, able to work weekends and holidays; previous hospitality or admin experience preferred.
  • Strong communication, organization, and multitasking skills; proficiency in Microsoft Office.
  • Friendly, detail-oriented, calm under pressure, and willing to learn.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

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