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Sports Receptionist

2 months ago

London, United Kingdom Royal Automobile Club Full time
Sports Receptionist - London

Sports Receptionist £27,746 Pall Mall, London

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

This role is based in Pall Mall, London.

40 hours per week - 5 days over 7 days including working weekends

Benefits of working at the Royal Automobile Club:

  • Annual staff bonus
  • Free meals on duty
  • Paid birthday day off
  • Generous pension
  • Christmas off in Pall Mall
  • Perkbox discount scheme
  • European RAC cover
  • Interest-free season ticket loan
  • Employer-paid health cash plan
  • 24/7 Employee Assistance Programme
  • Staff parties

Purpose of the role:

As Sports Receptionist you will be responsible for ensuring the efficient operation of the sports and wellness reception desk, whilst providing the highest standard of service to members and their guests.

Responsibilities:

  • Greeting members and their guests with a warm and professional welcome
  • Ensure all bookings and administrative tasks are completed efficiently
  • Staying up to date with latest services and promotions to help provide relevant recommendations to members and their guests
  • Maintain the reception area to set standard
  • Seek opportunities to go promote services in other areas of the Club
  • Actively contribute to reducing our environmental impact

About you:

  • Experience working in a Sports environment in a similar role
  • Highly organised with strong interpersonal skills
  • Excellent communication skills
  • Computer literate with a excellent attention to detail
  • Passionate about customer service

 Club Values: HEARTS

Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust – Acting with fairness, honesty and integrity.
Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values.

 What to expect:

  • All applications will be reviewed
  • Immediate interview dates available
  • Closing date 17 October 2024
  • The full job description is available upon request ahead of an interview.