Service Agent
Found in: Talent UK A C2 - 2 weeks ago
Where:Sheffield
FullTime:Permanent
StartDate: 3rd June2024
Salary:£23,504.00 rising to £24,064.00 at 9 months inthe role, plus quarterlybonus
Hourlyrate: £12.05
TheRole
Are you someone with enthusiasm and beliefin providing excellent customerservice?
If so, we are looking for people like you tojoin our frontline Customer Service teams as an advisor. You willbe the backbone of our business bysupporting and being there for our customers. Whether itssupporting our mobile or home broadband customers, you could behelping with a rangeof billing questions or answeringa technical query they may have. Withthe training and support wegive you, you’re the expert that ourcustomers love talkingto.
We are more thana team at Plusnet; we area family, and this ethos includes ourcustomers too. This means that your role will be to make sure ourcustomers receive an exceptionaland personal service every singletime.
Wondering If You're What We're LookingFor?
We believe in acompletely personal environment, whereyou’re treated like you want to be treated.We’re committed to working together tobuild a community where everyone feelsthey belong. Whateveryour age, race, sexuality, disability, religion or gender identity,we recognise and celebrate ourdifferences and embrace diversity atall levels. Everyone is welcome atPlusnet.
What weoffer
- A great startingsalary of £23,504.00, risingto £24,064.00 at 9 months,plus incentives throughout theyear
- Our Smart workingmodel which supports you to createa flexible working routine that worksforyou
- Huge discounts of Plusnet, EE & BTproducts including your Mobile and Broadband – savingyou hundreds of pounds everyyear
- Volunteering days, so youcan give back to your localcommunity
- A share scheme where youcan invest in the company ata discounted rate
- 25 daysholiday with the option to buymore
- Optional Pension schemeto protect your future
What Are You WaitingFor?
If you think you’d be a great fit we’d loveto hear from you. Reach out to get the conversationstarted
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