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Reception Manager

2 months ago


Altrincham, United Kingdom Piccolino Full time

Individual Restaurants has an exciting opportunity for a Reception Manager to join our team based in Hale

As a Reception Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our reception area, creating positive first impressions, and contributing to an exceptional world class guest experience.

Benefits of joining our team.

  • 100% tips and gratuities direct to our team
  • The Sunday Times – Best place to work 2024
  • 50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
  • Competitive rates of pay – we pay the best to get the best.
  • Enhanced Maternity and Paternity packages
  • Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
  • Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
  • Life Assurance (Senior Management)
  • Fully funded apprenticeship programme
  • Career pathways and development through our high performers programme
  • Full in-house training through our Individual Restaurants Academy
  • Employer contribution pension scheme
  • Team meals on shift
  • 15% off your grocery bill at Iceland Foods
  • Discounts and cashback from hundreds of high street and online retailers
  • WSET courses are available for those who are passionate about wine and it provenance.
  • Refer a friend scheme.
  • Individual Champion programme – acting as an ambassador of your brand and representing your team.

When you join Individual Restaurants, you’re not just joining one team. You’re joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, Piccolino, Restaurant Bar & Grill, and Riva Blu

About you

  • Proven experience as a Reception Manager or in a similar role within the hospitality industry.
  • Exceptional leadership, communication, and interpersonal skills.
  • Impeccable presentation and professional demeanor.
  • Ability to handle high-pressure situations with grace and efficiency.

An individual role is just that. Individual.  We hire the best talent across all areas of the business and value them as such. That’s why we have an ongoing commitment to invest in our people through quality training and mentoring from our amazing leadership team.

If you have the passion and drive to be the best and would like to join our team as our new Reception Manager, please click ‘apply’ today. We would love to hear from you