Global Medical Information Operations Director

4 weeks ago


London, United Kingdom CK Group Full time
Director, Global Medical Information Operations (6-Month Contract)

 
Company: Small, global pharmaceutical

Focus: Rare diseases

Location: Remote (UK-based)

Contract: 6 months (January 2025 start)

IR35 Status: Inside IR35 – PAYE or umbrella options available

About the Role:
Our client, a small yet dynamic global pharmaceutical company specialising in rare diseases, is seeking an experienced Director of Global Medical Information Operations. This is a 6-month contract role, offering the opportunity to drive operational excellence and innovation across medical information services worldwide.

Key Responsibilities:
  • Provide operational oversight of the global Medical Information enquiry handling service, ensuring continuous inspection readiness across all regions.
  • Optimise and enhance existing processes to improve efficiency and performance.
  • Manage relationships with third-party medical information vendors, including contracting, onboarding, and monitoring performance.
  • Support regional Medical Information leads in launching new front-line contact centres or expanding services with existing vendors.
  • Oversee core service delivery while proactively identifying and addressing risks, resource constraints, and process/system barriers.
  • Lead the preparation and execution of internal and external audits and inspections.
  • Drive and support specific Medical Information projects, ensuring successful delivery within scope and timelines.
 
Skills & Experience Required:
  • Degree-level education (or higher).
  • Significant experience in Medical Information and Medical Operations, including regional or global leadership.
  • Strong expertise in medical information systems and databases.
  • Proven experience in vendor management and outsourcing partnerships.
  • Exceptional planning and project management skills, with the ability to juggle multiple priorities effectively.
 
Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 109 986 in all correspondence.

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