Global Medical Operations Director
3 weeks ago
As a seasoned professional in medical information and operations, we are seeking an experienced Director of Global Medical Information Operations to drive operational excellence and innovation across medical information services worldwide. This 6-month contract role presents a unique opportunity to work with a dynamic global pharmaceutical company specialising in rare diseases.
About the Company
We are a small yet dynamic global pharmaceutical company dedicated to addressing the needs of patients suffering from rare diseases. Our commitment to providing high-quality medical information and services is paramount to our success.
Key Responsibilities
* Provide operational oversight of the global Medical Information enquiry handling service, ensuring continuous inspection readiness across all regions.
* Optimise and enhance existing processes to improve efficiency and performance.
* Manage relationships with third-party medical information vendors, including contracting, onboarding, and monitoring performance.
* Support regional Medical Information leads in launching new front-line contact centres or expanding services with existing vendors.
* Oversee core service delivery while proactively identifying and addressing risks, resource constraints, and process/system barriers.
* Lead the preparation and execution of internal and external audits and inspections.
* Drive and support specific Medical Information projects, ensuring successful delivery within scope and timelines.
Requirements
* Degree-level education (or higher).
* Significant experience in Medical Information and Medical Operations, including regional or global leadership.
* Strong expertise in medical information systems and databases.
* Proven experience in vendor management and outsourcing partnerships.
* Exceptional planning and project management skills, with the ability to juggle multiple priorities effectively.
Estimated Salary: £60,000 - £80,000 per annum. The salary range is competitive and commensurate with experience.
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