Director of Global Medical Knowledge Management

4 days ago


London, Greater London, United Kingdom CK Group Full time
Company Overview: Our client is a global pharmaceutical company that specialises in rare diseases. They are seeking an experienced Director to join their team and drive operational excellence and innovation across medical information services worldwide.

Job Description: The successful candidate will provide operational oversight of the global Medical Information enquiry handling service, ensuring continuous inspection readiness across all regions. They will also be responsible for optimising and enhancing existing processes to improve efficiency and performance, as well as managing relationships with third-party medical information vendors. Additionally, they will support regional Medical Information leads in launching new front-line contact centres or expanding services with existing vendors, and oversee core service delivery while proactively identifying and addressing risks, resource constraints, and process/system barriers.

Requirements: The ideal candidate will have degree-level education (or higher) and significant experience in Medical Information and Medical Operations, including regional or global leadership. They will require strong expertise in medical information systems and databases, as well as proven experience in vendor management and outsourcing partnerships. Exceptional planning and project management skills are also necessary, with the ability to juggle multiple priorities effectively.

Salary: £60,000 - £80,000 per annum, depending on experience. IR35 Status: Inside IR35 PAYE or umbrella options available.

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