Duty Manager

4 weeks ago

York, United Kingdom SSP Full time
Job description:

Duty Manager at Duke of York - York Station

Pay Rate: £12.38 per hour

Shift Pattern: Full-time, scheduled between 6am and 8pm including weekends.
 

  • Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.

 

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.   

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. 

Join our dynamic team as a valued Duty Manager (Team Leader), where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference

WHY JOIN SSP AS DUTY MANAGER (TEAM LEADER)?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • 75% discount on your meal while on shift.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
  • Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

AS A DUTY MANAGER (TEAM LEADER) YOU’LL:

  • Have at least 1 year experience working as a supervisor in hospitality or retail role.
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
  • Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Feel like you could belong at SSP? Apply now and start the best part of your journey as Duty Manager

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

  • Duty Manager

    1 month ago

    York, United Kingdom AF Blakemore & Son Ltd Full time

    Duty Manager - SPAR Clifton Green, York£12.50 p/h, plus bonus opportunity Minimum of 30 Hours P/W - possibly more hours when the store needsVarious shifts available including evenings and weekendsAre you a dynamic and experienced Leader/Supervisor ready to help at our Clifton Green SPAR store? We are currently seeking a talented Duty Manager to help drive...

  • Duty Manager

    4 months ago

    York, United Kingdom Everyman Full time

    Duty Manager DUTY MANAGER, EVERYMAN YORK I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE. Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema? We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a...

  • Duty Manager

    4 months ago

    York, United Kingdom Everyman Cinema Group Full time

    DUTY MANAGER, EVERYMAN YORK I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE. Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema? We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a fantastic opportunity that...

  • Duty Manager

    3 hours ago

    York, York City, United Kingdom SSP Group Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations.Key ResponsibilitiesTake charge of creating a clean and welcoming atmosphere that surpasses customer expectations.Guide and...

  • Duty Manager

    1 hour ago

    York, York City, United Kingdom SSP Group Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations.Key ResponsibilitiesTake charge of creating a clean and welcoming atmosphere that surpasses customer expectations.Guide and...

  • Duty Manager

    1 month ago

    York, United Kingdom Everyman Cinema Group Full time

    DUTY MANAGER, EVERYMAN YORK I M GONNA MAKE YOU AN OFFER YOU CAN T REFUSE. Lights. Camera. ACTION! Do you want to be part of the revolution that s redefining cinema? We re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a fantastic opportunity that allows you...

  • Duty Manager

    3 months ago

    York, United Kingdom Everyman Cinema Group Full time

    DUTY MANAGER, EVERYMAN YORK I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema?We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for.This is a fantastic opportunity that allows you to...

  • Duty Manager

    4 months ago

    York, United Kingdom Everyman Cinema Group Full time

    DUTY MANAGER, EVERYMAN YORK I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema?We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for.This is a fantastic opportunity that allows you to...

  • Duty Manager

    3 days ago

    York, York City, United Kingdom SSP Group Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our units, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.Key ResponsibilitiesLead and...

  • Duty Manager

    3 days ago

    York, York City, United Kingdom SSP Group Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our units, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.Key ResponsibilitiesLead and...

  • Duty Manager

    3 weeks ago

    York, United Kingdom Select Service Partner UK Ltd Full time

    SSP UKDuty Manager at Duke of York - York Station Pay Rate: £12.38 per hourShift Pattern: Full-time, scheduled between 6am and 8pm including weekends.Due to some responsibilities within the Duty Manager (Team Leader) role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to...

  • Duty Facilities Manager

    7 days ago

    York, York City, United Kingdom University of York Full time

    **Job Summary**We are seeking a highly motivated and experienced individual to join our team as a Duty Facilities Manager at the University of York. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our sports and leisure facilities, providing exceptional customer service, and contributing to the...

  • Duty Facilities Manager

    7 days ago

    York, York City, United Kingdom University of York Full time

    **Job Summary**We are seeking a highly motivated and experienced individual to join our team as a Duty Facilities Manager at the University of York. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our sports and leisure facilities, providing exceptional customer service, and contributing to the...

  • Duty Manager

    6 days ago

    York, York City, United Kingdom SSP Group Full time

    Job Summary:We are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of hospitality professionals to deliver exceptional customer...

  • Duty Manager

    6 days ago

    York, York City, United Kingdom SSP Group Full time

    Job Summary:We are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of hospitality professionals to deliver exceptional customer...

  • Duty Manager

    2 months ago

    York, United Kingdom SSP Group Full time

    Duty Manager at Duke of York - York Station Pay Rate: £12.22 per hour+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your pay rate to £13.72 per hour. Shift pattern: Full-time, scheduled between 6 am and 8pm am including weekends. * Please note that experience in similar,...

  • Duty Manager

    3 days ago

    York, York City, United Kingdom University of York Full time

    {"title": "Duty Manager", "description": "Role OverviewYork Sport is seeking a highly motivated and organized individual to fill the role of Duty Manager. As a key member of the management team, you will be responsible for ensuring the smooth operation of our facilities, providing exceptional customer service, and contributing to the overall success of York...

  • Duty Manager

    3 days ago

    York, York City, United Kingdom University of York Full time

    {"title": "Duty Manager", "description": "Role OverviewYork Sport is seeking a highly motivated and organized individual to fill the role of Duty Manager. As a key member of the management team, you will be responsible for ensuring the smooth operation of our facilities, providing exceptional customer service, and contributing to the overall success of York...

  • Duty Manager

    6 days ago

    York, York City, United Kingdom University of York Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Duty Manager. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our sports and leisure facilities.Key ResponsibilitiesAssist the management team in implementing and delivering business, health and safety, and...

  • Duty Manager

    6 days ago

    York, York City, United Kingdom University of York Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Duty Manager. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our sports and leisure facilities.Key ResponsibilitiesAssist the management team in implementing and delivering business, health and safety, and...