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Duty Manager

2 months ago


York, York City, United Kingdom SSP Group Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations.

Key Responsibilities
  • Take charge of creating a clean and welcoming atmosphere that surpasses customer expectations.
  • Guide and support colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance, and championing improvements.
  • Recognize and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
What We Offer
  • Competitive pay rates and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Employee discounts and perks.
  • A chance to work with a leading food and travel company.
Requirements
  • At least 1 year experience working as a supervisor in hospitality or retail role.
  • Excellent communication and leadership skills.
  • Able to work effectively in a fast-paced environment.
  • Passionate about delivering exceptional customer service.
Why SSP Group?

SSP Group is a leading food and travel company that operates in over 30 countries. We are proud to be an equal opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.