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Duty Manager

2 months ago

York, York City, United Kingdom Everyman Full time
About Everyman

Everyman is an independent cinema brand that's redefining the way people experience cinema. We're passionate about delivering a unique and memorable experience for every guest, every time.

Job Title: Duty Manager

We're looking for a skilled Duty Manager to join our team and help us deliver exceptional customer service and a seamless experience for our guests. As a Duty Manager, you'll be the face of Everyman and responsible for ensuring that every guest has an amazing time.

Key Responsibilities:
  • Oversee the smooth operation of our venues and ensure that every guest has a great experience
  • Work closely with our Management Team and Team Members to deliver exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and maintain high standards of cleanliness and safety in our venues
  • Collaborate with our marketing team to promote our brand and events
What We Offer:
  • Competitive hourly rate of up to £13, dependent on experience
  • Unlimited complimentary cinema tickets for you and your friends
  • 50% discount on all food and drink in our venues
  • Wagestream membership, allowing you to access your wages when you need them
  • 24/7/365 Employee Assistance Programme, providing support and resources for your well-being
  • Financial, legal, family, health, and wellbeing tools and resources
  • Retail discounts with Wagestream
  • Cycle to Work Scheme
  • Epic staff events, team socials, and amazing incentives
Requirements:
  • Experience in hospitality, with a focus on leadership, customer service, and team management
  • Great leadership skills combined with a passion for people and customer service
  • Experience leading teams to success, motivating and coaching others
  • A team player who thrives working alongside others or independently
  • An upbeat, hard-working, and flexible attitude
  • Great business savvy, an entrepreneurial spirit, and self-drive

We're looking for someone who is passionate about delivering exceptional customer service and has a passion for the film industry. If you're a motivated and enthusiastic individual who is looking for a new challenge, we'd love to hear from you.