Operational Support Officer

2 weeks ago

Manchester, United Kingdom Sodexo Full time

Are you looking for a rewarding and challenging role in a dynamic and diverse environment? Do you have excellent interpersonal and customer service skills? Do you want to make a positive difference to the lives of staff, visitors, and residents at HMP Forest Bank?

If yes, then we have an exciting opportunity for you to join our team as an Operations Support Officer (OSO).

 

What we are offering

  • Salary of £26,631.49 increasing to £27,683.56 after 1 years' service.
  • 40 hours per week, 5 days over 7.
  • Full paid training provided.
  • Please see our attached benefits guide for everything we have to offer

 

Your role as an Operational Support Officer

It's what's inside that counts

Speak to any of our OSOs and they'll tell you the same thing. The most important thing you can bring to the role isn't previous experience in this environment. It's having the people skills to engage with and manage the people you look after.

As an Operations Support Officer, you will be responsible for maintaining a safe and secure environment for staff, visitors and residents where everyone is treated with decency, dignity and respect. You will also create, maintain, and promote an environment which demonstrates an adherence to safety and security.

It's also about your appetite for learning and your ambition to build a career. So, whether you are from the Forces, Social Care, Support Work, Teaching, Retail or anywhere else, if you want a change in life that could change your future, take a closer look at Sodexo.

An environment like no other

Working in a prison is unlike any other career. You will be able to challenge with humility and remain professional at all times. You would also be expected to build rapport with all colleagues and visitors whilst remaining respectful. Overall, you would be an ambassador for HMP Forest Bank and Sodexo, as you are the first and last person each visitor and member of staff will be on their visit.

 

Please see the attached job description for a more detailed list of the main responsibilities.

 

The Ideal Candidate

Key attributes we look for aren't all about qualifications and employment history but more about who you are and the values you live by. Below are some of the key attributes and characteristic we typically look for:

  • High level of interpersonal skills.
  • Has a proactive approach to Equality and Inclusion.
  • Has a proactive approach to Health and Safety.
  • Willingness to challenge inappropriate behaviour in a calm and reasonable manor. 
  • Ability to perform tasks alone or in a team to a high standard without constant supervision.
  • Proactive and systematic approach to tasks.

An incredible training program

Worried about getting started and whether you would be equipped enough for the role? Don't worry, we always want you to be comfortable and confident at work so ALL training will be provided 

Getting you up to speed and equipping you with the tools to do your job happens over a four-week training programme. This is where you'll develop the necessary skills to work independently as an OSO. From shadowing more experienced colleagues, to understanding how to deal with conflict, you'll be ready and prepared for every day going forward.

 

Why Join Us?

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.

Sodexo's vision for HMP Forest Bank is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a surrounding culture of rehabilitation. 

An opportunity too good to miss

As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions. And for that you'll receive an excellent benefits package including access to gym facilities on site and a Blue Light card.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications from candidates from under-represented backgrounds.

If you have the ambition to build a successful career and the people skills to build successful relationships, apply now for a career that's too good to miss.

  • Operations Support Manager

    4 days ago

    Manchester, United Kingdom Support Office Full time

    Job DescriptionWe are seeking a highly skilled Operations Support Manager to join our Support Office team. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional service to our customers.Key Responsibilities:Manage and monitor all aspects of service delivery to ensure high standards are met.Develop and...

  • Operations Support Manager

    4 days ago

    Manchester, United Kingdom Support Office Full time

    Job DescriptionWe are seeking a highly skilled Operations Support Manager to join our Support Office team. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional service to our customers.Key Responsibilities:Manage and monitor all aspects of service delivery to ensure high standards are met.Develop and...

  • Operations Support Manager

    1 month ago

    Manchester, United Kingdom Support Office Full time

    We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Operations Support Manager to join our team.Mobile role across north England, working shift are 5 out of 7, including evenings. We are looking for an individual...

  • Operational Support Officer

    3 months ago

    Manchester, United Kingdom Capita Full time

    Becoming an Operational Support Officer with EMS: We operate a 24/7 365 operation and have daytime, evening and night shifts available. **Job title**: Operational Support Officer **What you’ll be doing**: - Identify, investigate and manage data for daily/weekly reporting - Raise required documents for non-compliance reporting to External Agencies -...

  • Operations Support Officer

    2 months ago

    Manchester, United Kingdom Jobstore UK Full time

    Jobstore is recruiting for a bright and enthusiastic Operations Support Officer to join our leading North Manchester based warehousing and distribution business. This is an excellent opportunity for someone who want to become an integral part of a thriving business and be able to support every aspect of the operation. This role will be very challenging and...

  • Operations & Delivery Support Officer

    3 months ago

    Manchester, United Kingdom Coop Full time

    **Operations & Delivery Support Officer** £34,000 to £38,500 plus great benefits (Work Level 6A) Manchester city centre (hybrid working) We’re looking for an Operations & Delivery Support Officer to join us in Manchester to support the use and implementation of work management tools across our Digital Technology and Data (DT&D) teams. In this role...

  • Environmental Support

    3 months ago

    Manchester, United Kingdom Waste Investigations Support & Enforcement Full time

    **Environmental Support & Enforcement Officer** **Manchester City Council** **£13.00 per hour, 40 hours a week, covering 4 out of 7 days.** Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to help assist with the infamous issue of Fly-Tipping, Duty of Care, Littering & Dog Fouling...

  • Environmental Support

    3 months ago

    Manchester, United Kingdom Waste Investigations Support & Enforcement Full time

    **Environmental Support & Enforcement Officer** **Manchester City Council** **£13.00 per hour, 40 hours a week over 7 days based on a 4 on 4 off shift pattern.** Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to help assist with the infamous issue of Fly-Tipping, Duty of Care,...

  • Office Administrator

    3 months ago

    Manchester, United Kingdom Ardent Support Full time

    Ardent Support is a growing company that provides outsourced PA / administration support to specialist Doctors. We are seeking an experienced PA/administrator to provide support to several Medical Experts on a daily basis. We are looking for an enthusiastic, service-driven individual with excellent communication skills and computer skills to join this...

  • Operations Support

    3 months ago

    Manchester, United Kingdom Securitas Full time

    Unlock an exciting career opportunity in **Middleton**! **Securitas**, a global leader in security services, is seeking a dynamic **Operations Support** professional to join our team. **Salary: £25/£26,000pa** **Location: M24 1GT** **Contracted Hours: 37.5** **Shift Pattern: Mon - Fri** **Shift Times: 7am - 3pm** Job Opportunity To accurately...

  • Office Operations Coordinator

    3 weeks ago

    Manchester, United Kingdom Leaders in Care Full time £25,000

    Join a dynamic and engaging team as an Office Operations Coordinator. At Leaders in Care, we are seeking an individual who can contribute their organizational expertise and positive attitude to our workplace. We offer a range of benefits including a day off for your birthday each year, private health insurance, and enjoyable incentives throughout the year....

  • Event Security Officer

    3 months ago

    Manchester, United Kingdom Carlisle Support Services Full time

    **Event Security Officer** Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than twenty years. We are seeking well-presented, articulate, reliable SIA qualified Security Professionals to work with us to deliver...

  • Office Operations Coordinator

    6 days ago

    Manchester, United Kingdom Gleeson Recruitment Group Full time

    Job DescriptionJob Title: Office ManagerJob Type: Full-timeLocation: Manchester City Centre (Office Based)Salary: £35,000 - £40,000About the Role:We are seeking an experienced Office Manager to join our team at Gleeson Recruitment Group. As the Office Manager, you will be responsible for ensuring the smooth running of the office and providing...

  • Operations Support Assistant

    3 months ago

    Manchester, United Kingdom Global Support Services (UK) Full time

    **WE’RE READY FOR OUR NEXT SUPERSTAR** Global Support Services (GSS) is one of Europe’s fastest-growing small businesses, and we’ve set our sights on becoming the leading provider of specialist security services here in the UK, becoming an employer of choice in our industry along the way. Our vision is to inspire our partners and staff by passionately...

  • Office Administrator

    3 months ago

    Manchester, United Kingdom Premier Work Support Full time

    Premier Work Support are proud to be working with a leading Real Estate firm based in Central Manchester, who are looking for a permanent **Team Administrator.** **Duties**: - Provide support to management. - Answering all calls and greeting visitors. - Preparing meeting rooms. - Office/Kitchen Supplies. - Invoice queries. - Scheduling meetings, social...

  • Office Support

    4 days ago

    Manchester, United Kingdom MCR Property Group Full time

    We’re currently seeking a Office Support to join our MCR office in Manchester. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd...

  • Service Operations Officer

    4 days ago

    Manchester, United Kingdom GMCA Full time

    About the RoleWe are seeking a highly skilled and motivated Service Operations Officer to join our team at the Greater Manchester Combined Authority (GMCA). As a key member of our Service Operations Team, you will be responsible for providing technical support to employees, ensuring the smooth operation of our digital services and infrastructure.Key...

  • Service Operations Officer

    4 days ago

    Manchester, United Kingdom GMCA Full time

    About the RoleWe are seeking a highly skilled and motivated Service Operations Officer to join our team at the Greater Manchester Combined Authority (GMCA). As a key member of our Service Operations Team, you will be responsible for providing technical support to employees, ensuring the smooth operation of our digital services and infrastructure.Key...

  • Operations Officer

    3 months ago

    Manchester, United Kingdom British Cycling Full time

    **About British Cycling** - Example: Whether through the unbridled success of the Great British Cycling Team, or the incredible work we do within England at British Cycling we want to inspire the next generation and encourage as many people as possible to live an active lifestyle through safe and accessible cycling. Of course, none of this would be possible...

  • Operations Officer

    3 months ago

    Manchester, United Kingdom British Cycling Full time

    **About British Cycling** - Example: Whether through the unbridled success of the Great British Cycling Team, or the incredible work we do within England at British Cycling we want to inspire the next generation and encourage as many people as possible to live an active lifestyle through safe and accessible cycling. Of course, none of this would be possible...