Emergency Accommodation Scheme Manager

1 month ago

Brighton, United Kingdom Page Personnel Full time

Emergency Accommodation Scheme Manager / Brighton / Housing

Client Details

A growing social housing care organisation based in central Brighton are looking to recruit a full time Emergency Accommodation Scheme Manager.

Provide day to day management for the Brighton emergency accommodation services to provide emergency accommodation for those who are homeless, vulnerable or excluded from a diverse range of backgrounds. Manage the emergency accommodation team to ensure that services are delivered to a high standard and are fully compliant with organisational values, contractual requirements are met and reflect current good practice. Manage and support the emergency accommodation team in providing housing and maintenance/facilities management of the service ensuring voids turnaround KPI's in accordance with the Brighton and Hove contract.

Description

As Emergency Accommodation Scheme Manager you will be responsible for:

To oversee the day to day running of the emergency accommodation within BrightonManage, motivate and develop the emergency accommodation team to fulfil their potential and consistently deliver a quality service to all external agencies, and its customers.Manage the maintenance budget for the onsite team. Oversee the voids turnaround and ensure that all deadlines are met to reduce any potential loss of income.Ensure compliance with the health and safety management policies and procedures, risk assessments and training modules by the emergency accommodation team.Support the wider team on contractual compliance.Managing and escalating situations in line with the agreed risk levels including Safeguarding; Safety, Insurance liabilities and reputational risk.Undertake regular checks on rental income and take appropriate action to maximise service charge collection from customers.Support the senior management team in contributing to planning, project management and developing Housing's services.To work closely on a daily basis with external service/contract providers to ensure a seamless service for customers.To establish positive and professional relationships with stakeholders.Respond via telephone to extreme out of hours emergencies in connection with the accommodation services.

Profile

Managerial experience within a Social Housing backgroundGood knowledge of local, regional and national housing initiatives, strategies and policies relating to homelessness and preventionExperience in developing / maintaining cross-team / sector networks and liaisons to ensure collaborative working in a multi agency settingProven experience of reviewing, developing, and implementing new practices and procedures and of managing staff through change to achieve successKnowledge of asset management

Job Offer

£35-37,000

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