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Operations Manager

2 months ago

Sydenham, United Kingdom Citigroup Inc. Full time
Citi Overview:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

This is a management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Team Overview:

We are looking for enthusiastic and energetic team players, with a strong work ethic, to join this newly created team in Belfast which is forecasted to grow and provides a great opportunity not only for global exposure but also promotion within the team.

Responsibilities:

Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
Manage daily performance related to securities and derivatives pre and post-settlement activities of operations processes
Be nimble and agile to take on new tasks and strategic initiatives in an effort to achieve Transformation goals.
Manage the generation and matching of transactions.
Manage transaction processing issues to the appropriate department and collaborate on solutions.
Prepare and submit internal and external regulatory reports.
Manage a team of analysts to perform multiple transactions of moderate complexity.
Lead and direct the interpretation of data and apply analytical thinking and knowledge of data analysis.
Identify policy gaps and implement actions to support the streamlining of related work processes.
Apply a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group.
Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues.
Lead a culture of good governance by applying the rules, regulations, procedures, and controls that have been put in place to minimise risk to Citigroup, its clients, and assets, and apply them appropriately.
Lead the training, development and mentoring of team
Lead the planning, development and implementation of process transformation programmes, including the reduction of manual processes
The establishment of team and individual goals and the performance management required to achieve them.

.

Qualifications:
People management experience preferred but not required
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work independently
Attention to detail
Previous Operational/Audit/Risk/Compliance advantageous
Project Management or process improvement experience
Regulatory reporting experience

Successful candidates will attend a three week Market Operations Training Academy if required. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

Education:
Bachelor's Degree/University degree OR equivalent experience
What we Offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:
Award winning pension
On-site health services
Private medical insurance packages to suit your personal circumstances
Paid parental leave
Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:

Operations - Transaction Services
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Job Family:

Securities and Derivatives Processing
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Time Type:

Full time
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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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