Business Services Assistant x 2 Posts

1 month ago


Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

The Children and Young People’s Business Services Team are responsible for a wide range of tasks supporting children’s social care and early help.  Key areas of responsibility include customer focused support, administration of high-profile meetings and panels, and updating key systems with sensitive data. In addition to the above we are now embarking on a new and exciting programme supporting Rotherham Family Hubs.  At present we have a number of opportunities within our service and are looking for people to join our team and help us to continue our journey to excellence.   

One of our opportunities will be to specifically support work within our Family Hub based in Eastwood and we are therefore seeking to recruit a warm, welcoming, dedicated, and experienced customer services individual who will be our first point of contact.  You should be able to work at this fixed location during the key core hours of 9am to 5pm, Monday through to Friday. Family Hubs bring lots of services together working with families from pregnancy and through childhood to the teenage years and up to 25 with special educational needs and disabilities.  

Our other opportunity is interesting and varied, and part of this will be to support highly confidential meetings, both in person and virtually, in addition to other administrative tasks.  The work you undertake will play a key role in making a difference to the children and families of Rotherham.  A critical element of this role will require you to have the ability to be organised, efficient and pro-active in addition to having good written and verbal communication skills.   

All of our work is varied with a breadth of responsibilities.  We would therefore like to hear from you if:  

  • You have excellent ICT skills.
  • You have excellent and proven customer care skills.
  • You can demonstrate evidence of working in a relevant environment with significant related experience.
  • You have a positive, pro-active ‘can do’ attitude.
  • You would like to become a member of a supportive and collaborative team who strive for excellence in everything that we do.     

    Rotherham offers a generous holiday entitlement; flexible working policy and you will be fully supported with regular supervisions with your Line Manager. We welcome applications from men, disabled candidates and black and minority ethnic candidates as they are under-represented in this service.   

    You should be aware that you will be responsible for processing information of a sensitive and confidential nature relating to child neglect or child abuse cases and therefore if successful you will be required to apply for a disclosure of criminal records check at basic level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check.

    Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

    For an informal discussion, please contact:  Hannah.dooley@rotherham.gov.uk or Isobel.hunter@rotherham.gov.uk

    To apply please click the Apply Now link below.



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