Business Support Assistant x 2 posts
1 month ago
The service is 24 hours a day, 365 days a year, delivering a Technology Enabled Care service, with the prime function being the Community Alarm Response Service and specialist technology designed to help vulnerable adults across the borough to live more independent lives, with the reassurance that help is just a button press away.
The successful candidates would be joining a fast-paced team, undertaking varied business support tasks, including dealing with customers, their families, carers, and professionals; with the main function being to process customer referrals and scheduling the Rothercare and Assistive Technology equipment installations.
We are looking for effective communicators who are patient and able to remain calm, as you will sometimes need to liaise with people who may be in a crisis.
You will be able to accurately record customer interactions and update data systems in line with the Rothercare Service procedures and General Data Protection Regulations.
You will provide an excellent level of customer service, this includes having awareness of, and meeting internal and external performance criteria and quality standards.
You will have experience of general office duties and using a range of Microsoft IT packages and databases.
If you require any further details or an informal discussion, please contact Sharon Barker on or Helen Snell on
To apply please click the Apply Now link below.
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