Business Support Officer

4 weeks ago


Walsall, United Kingdom Opus People Solutions Full time
Business Support Officer - Children's Finance Support



Location:
Hybrid, working from home and onsite at the Civic Centre within Walsall Town Centre


Salary:
£13.02 per hour
Contract: Full-time, 6 months
Working Schedule: Monday - Thursday 8.45am until 5.15pm with 1 hour unpaid break and Friday's 8.45am until 4.45pm with 1 hour unpaid break.

About the Role:

Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Business Support Officer to join the Business Support team as a Finance Support specialist.

Key

Responsibilities:

Validate payments to foster carers and providers against the levels of care received, within the approved budgetary envelope. Develop and implement auditable overpayment recovery processes as necessary, maximizing income and ensuring accurate accounting. Prepare financial, administrative, and other relevant information including budget monitoring, final accounts, and reports. Ensure service delivery compliance with contractual frameworks and investigate payment irregularities. Act as the primary point of contact for children's social care providers regarding payment queries and schedules. Apply and validate annual provider uplifts in a timely manner and challenge information to ensure accuracy. Liaise with customers and providers to resolve payment disputes and facilitate accurate payment arrangements.

Requirements:
Background in finance with demonstrable administrative experience. Proficiency in IT skills and knowledge, including relevant software and systems. Ability to communicate effectively and resolve payment-related issues confidently. Strong analytical skills and attention to detail to ensure accurate payment processing. Commitment to maintaining confidentiality and integrity in all aspects of work. Flexibility to adapt to changing priorities and perform duties beyond the scope of the role as required.
How to Apply:

If you have the essential experience and skills required for this role, please submit your CV


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