Helpdesk Administrator

4 weeks ago


Basingstoke Hampshire, United Kingdom Pertemps Full time
Helpdesk Administrator

Pertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend.

Responsibilities as a Helpdesk Administrator:
- Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers

Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages

Working hours for this role are 08.00 - 16.30. Paying an hourly rate of £12.20 per hour
If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk Administrator Pertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend. Responsibilities as a Helpdesk Administrator: - Answering telephone calls and emails -...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk Administrator Pertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend. Responsibilities as a Helpdesk Administrator: - Answering telephone calls and emails -...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk AdministratorPertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday with one day every other weekend.Responsibilities as a Helpdesk Administrator:- Answering telephone calls and emails- Logging...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk Administrator Pertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am. Responsibilities as a helpdesk Administrator: - Logging queries on the companies CRM system -...


  • Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time

    Helpdesk AdministratorPertemps is currently recruiting for a Helpdesk Administrators to join a leading Logistics company at their Head office in Chineham Basingstoke. This position starts as temporary but can lead to permanent. The work schedule is Monday to Friday with one day every other weekend.Responsibilities as a Helpdesk Administrator:Answering phone...

  • Helpdesk Administrator

    2 months ago


    Basingstoke, United Kingdom Pertemps Network Group Full time

    **Job Description**: Helpdesk Administrator Pertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am. Responsibilities as a helpdesk Administrator: - Logging queries on the...


  • Basingstoke, United Kingdom Pertemps Network Group Full time

    **Job Description**: Helpdesk Administrator Pertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am. Responsibilities as a helpdesk Administrator: - Logging queries on the...


  • Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time £12

    Helpdesk Administrator Pertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working Monday to Friday. Once permanent you will be required to work 1 day every other weekend.Responsibilities as a Helpdesk Administrator: Answering...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk Administrator Pertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am or a 2pm - 2am. Responsibilities as a helpdesk Administrator: - Logging queries on the companies...


  • Basingstoke, Hampshire, United Kingdom Pertemps Basingstoke Full time

    Helpdesk AdministratorPertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am.Responsibilities as a helpdesk Administrator: Logging queries on the companies CRM system Dealing...


  • Basingstoke, Hampshire, United Kingdom Pertemps Network Group Full time

    Job Description:Helpdesk AdministratorPertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am.Responsibilities as a helpdesk Administrator: Logging queries on the companies CRM...


  • Basingstoke, United Kingdom Servio Limited Full time

    An opportunity has arisen within our busy Basingstoke office for a full time Helpdesk Administrator. Administrative duties include, answering the telephone, and booking in works with customers, processing of engineers reports and updating customer databases, sharing a busy "in-box" and answering customer queries. Excellent telephone manner is essential as...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Our client based in Basingstoke is looking for Helpdesk Administrator on a Temp - Perm basis. The hours are 7pm-7am 4 on 4 off Rate of pay £12 **Responsibilities**: - Call handling - Identify and investigate compliance issues - Clearly logging notes to support your investigation - Clear communication on causation/closure reason - Managing a booking...


  • Burley, Hampshire, United Kingdom Randstad Construction and Property Full time

    Looking for a Helpdesk Administrator to join a leading Property services company based in Burley This role is temp - perm offering £12.00ph paye 8-5 monday to friday Responsibilities: You'll provide effective administration support to the Maintenance team Maintaining filing systems Managing and distributing incoming and outgoing mail General...


  • Winchester, Hampshire, United Kingdom Aston Carter Full time €25

    2 days per week onsite This role reports to the People Services Helpdesk Manager as part of their team. The role requires a highly organised, effective coordinator that can work as part of a direct Helpdesk team but provide virtual and matrixed support, able to navigate ambiguity and be outcome focussed and employee experience orientated. They...


  • Winchester, Hampshire, United Kingdom Aston Carter Full time €25

    Employee Value Proposition: 2 days per week onsite Description: This role reports to the People Services Helpdesk Manager as part of their team. The role requires a highly organised, effective coordinator that can work as part of a direct Helpdesk team but provide virtual and matrixed support, able to navigate ambiguity and be outcome focussed...

  • Administrator

    2 weeks ago


    Hampshire, United Kingdom Resourcing Group Full time

    Job Title: AdministratorPay Rate: £11.00 PAYEStart date:ASAPEnd date: 6 months with potential to go permanentDuties, General Admin tasks, Filing, Scanning, answering the Helpdesk phone and logging Jobs.Please call on or ApplyResourcing Group is acting as an Employment Agency in relation to this vacancy.


  • Hampshire, United Kingdom TXM Recruit Full time

    Do you have strong customer service and administration skills? Are you looking for a new environment with a similar challenge? TXM Recruit are working in partnership with an award-winning organisation who breathes customer satisfaction. They are expanding and are looking for an Administrator to join their team located in Hampshire on a temp to perm...


  • Hampshire, United Kingdom TXM Recruit Full time

    Do you have strong customer service and administration skills? Are you looking for a new environment with a similar challenge? TXM Recruit are working in partnership with an award-winning organisation who breathes customer satisfaction. They are expanding and are looking for an Administrator to join their team located in Hampshire on a temp to perm...


  • Basingstoke, United Kingdom Omni RMS Full time

    **Facilities Administrator** **Permanent, Full Time** **Salary: £28,000 - £32,000** **Hours: Mon-Fri | 8am-5pm** **Location: RAF Odiham, Basingstoke, RG27 1QT (daily on-site attendance required)** Our client are recruiting for a Facilities Administrator to provide operational support at RAF Odiham near Basingstoke. The Facilities Administrator will...