Helpdesk Administrator
4 weeks ago
**Job Description**:
Helpdesk Administrator
Pertemps are currently recruiting for a Night Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7pm - 7am.
Responsibilities as a helpdesk Administrator:
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing specific trackers and performance reports
- Collate information and update business system
- Building and maintaining solid relationships with depots and customers
Requirements for this position:
- Previous experience in a customer facing role
- Confident speaking over the phone
- Experience and knowledge of Microsoft packages
This position is working on a 4 on 4 off shift pattern, 7pm - 7am and paying £12 per hour.
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