We have other current jobs related to this field that you can find below

  • Customer Service Officer

    4 weeks ago

    East Sussex, United Kingdom 24-7 Recruitment Services Full time €30,000

    24-7 Recruitment are currently looking for Customer Service Officer for a client that we are representing in the Surrey area on an initial 12 month contract with possibility to go permanent, for the right candidate. We are looking for experienced and reliable customer service officer. This role will may involve business travel around the county. ...

  • Customer Service Officer

    4 weeks ago

    East Sussex, United Kingdom 24-7 Recruitment Services Full time €30,000

    24-7 Recruitment are currently looking for Customer Service Officer for a client that we are representing in the Surrey area on an initial 12 month contract with possibility to go permanent, for the right candidate. We are looking for experienced and reliable customer service officer. This role will may involve business travel around the county. ...

  • Customer Services Team Leader

    3 weeks ago

    West Sussex, United Kingdom Project Partners Full time

    Customer Service Scheduler Shift Patterns (Early, Mid, Late mix) Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West Sussex. To provide a full handover to...

  • Customer Service Executive

    3 weeks ago

    West Sussex, United Kingdom Project Partners Full time

    Customer Service SchedulerLocation: Worthing / DurringtonHours: Shift Patterns (Early, Mid, Late mix)Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West...

  • Customer Service Executive

    3 weeks ago

    West Sussex, United Kingdom Project Partners Full time

    Customer Service SchedulerLocation: Worthing / DurringtonHours: Shift Patterns (Early, Mid, Late mix)Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West...

  • Customer Service Executive

    3 weeks ago

    West Sussex, United Kingdom Project Partners Full time

    Customer Service SchedulerLocation: Worthing / DurringtonHours: Shift Patterns (Early, Mid, Late mix)Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West...

  • Customer Service Executive

    3 weeks ago

    West Sussex, United Kingdom Project Partners Full time

    Customer Service SchedulerLocation: Worthing / DurringtonHours: Shift Patterns (Early, Mid, Late mix)Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West...

  • Customer Service Executive

    3 weeks ago

    West Sussex, United Kingdom Project Partners Full time

    Customer Service Scheduler Location: Worthing / Durrington Hours: Shift Patterns (Early, Mid, Late mix) Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West...

  • Customer Liaison Officer

    4 weeks ago

    West Sussex, United Kingdom United Living Group Full time

    Job DescriptionAs a customer liaison officer you will help to promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise.Specific...

  • Customer Experience Officer

    2 weeks ago

    Horsham, West Sussex, United Kingdom Oxbow Resourcing Full time

    Do you thrive in a role where attention to detail and regulatory compliance are key? Oxbow Resourcing are exclusively partnering with a leading provider of international travel protection. As part of a large globally renowned insurance group they are committed to delivering exceptional service and peace of mind to their customers. Due to business growth...

  • Customer Experience Officer

    2 days ago

    Horsham, West Sussex, United Kingdom Oxbow Resourcing Full time

    Do you thrive in a role where attention to detail and regulatory compliance are key? Oxbow Resourcing are exclusively partnering with a leading provider of international travel protection. As part of a large globally renowned insurance group they are committed to delivering exceptional service and peace of mind to their customers. Due to business growth...

  • Customer Service Executive

    3 weeks ago

    West Sussex, UK, South East England, United Kingdom Project Partners Full time

    Customer Service SchedulerLocation: Worthing / DurringtonHours: Shift Patterns (Early, Mid, Late mix)Project Partners are now on the look out for experienced Customer Service Advisors based in West Sussex / East Sussex who are looking for a new Customer Service role, based onsite Monday - Friday in their lovely offices in Durrington, Worthing, West...

  • Customer Service Representative

    3 months ago

    Northgate, West Sussex, United Kingdom Search Full time

    Customer Service representative Crawley - Basic £ 24 - £25K + Bonus Total package up to £28K - Office basedA fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.The client is a global business but within the Crawley office they...

  • Customer Service Advisor

    2 months ago

    Northgate, West Sussex, United Kingdom Search Full time

    Customer Service representative Crawley - OTE up £28K - Office basedA fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.The client is a global business but within the Crawley office they have a real family feel where everyone works...

  • Customer Service Executive

    2 months ago

    Crawley, West Sussex, United Kingdom Pertemps Full time

    Are you passionate about building strong customer relationships and looking for an opportunity to grow within a dynamic and reputable company?Our client is a leading provider of multichannel circulation and distribution solutions within their field. They are seeking a dedicated Customer Service Executive to join their dynamic team in Crawley. This is an...

  • Customer Service Advisor

    2 months ago

    Wick, West Sussex, United Kingdom Gi Group Full time

    Part Time Customer Service Advisor £11,375, rising to £11,544 after successful completion of probation period Littlehampton, West Sussex - close to public transport links and with a free car park Permanent - Monday to Friday, 18.75 hours per week, 2 x early shifts available 8 am - midday), 2 x lates (12.30 pm - 4.30 pm), with 15 min unpaid break Would you...

  • Customer Service Advisor

    2 months ago

    Wick, West Sussex, United Kingdom Gi Group Full time

    Customer Care Advisor £22,750, rising to £23,088 after successful completion of probation period Littlehampton, West Sussex - close to public transport links and with a free car park Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with occasional Early or Late shifts (Early = 08:00am - 16:30pm, Late = 10:00am - 18:00pm). There can be...

  • Customer Service Advisor

    2 months ago

    Wick, West Sussex, United Kingdom Gi Group Full time

    Part Time Customer Service Advisor£11,375, rising to £11,544 after successful completion of probation periodLittlehampton, West Sussex - close to public transport links and with a free car parkPermanent - Monday to Friday, 18.75 hours per week, 2 x early shifts available 8 am - midday), 2 x lates (12.30 pm - 4.30 pm), with 15 min unpaid breakWould you like...

  • Customer Service Advisor

    2 months ago

    Wick, West Sussex, United Kingdom Gi Group Full time

    Customer Care Advisor£22,750, rising to £23,088 after successful completion of probation periodLittlehampton, West Sussex - close to public transport links and with a free car parkPermanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with occasional Early or Late shifts (Early = 08:00am - 16:30pm, Late = 10:00am - 18:00pm). There can be a...

  • Customer Service

    3 months ago

    West London, United Kingdom PURESEOUL LTD Full time

    **Title**: Customer Service / Office Administrator - Korean Beauty Industry **Location**: Central London Office (The Strand), with frequent travel to West London warehouse **Schedule**:Fulltime (37.5 hours PW), Mon - Fri, 9 am to 5:30 pm ‎ PURESEOUL is the largest and leading Korean cosmetic specialist in the United Kingdom. We offer an extensive range of...

Customer Service Officer

2 months ago

West Sussex, United Kingdom West Sussex County Council Full time

If you’re a great communicator, love problem solving and have a passion for delivering excellent customer service, this is the perfect role for you

We have a new and exciting opportunity for a Customer Service Centre Officer to join our Customer Service Centre supporting our Blue Badge Team.

Our Customer Service Centre is the councils corporate front door for phone and email contact and supports 23 services across the council. We receive on average 300,000 calls and 80,000 emails a year.

Interested in knowing more about our Customer Experience directorate? Click to view our Careers in the Customer Experience Service Campaign Page 

Salary: £27,334 to £29,777 per annum
Contract Type: Permanent 
Working Pattern: Full Time (37 hours per week)

Location: Durban House, Durban Rd, Bognor Regis PO22 9RE. Due to the temporary closure of Durban House, you will be based at Tradewinds Business Centre, Heath Place, Heath Pl, Bognor Regis PO22 9SL. (Hybrid and Flexible Working)

Interview Date: 19 July 2024

The role will offer hybrid working arrangements where the preference will be 2 days per week based at a County Council Building and 3 days working from home. Final arrangements to be confirmed with successful candidate.

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

The team provides the front door to several West Sussex County Council services including Blue Badge.

The successful candidate will ensure that customers are kept up to date as their application is processed, working within the Council’s 12-week service level where customers will be informed of the outcome of their applications.

Under the Blue Badge and Receptions Operations Manager, you will be responsible for taking on a variety of administrative duties, including evaluating eligibility and distributing Blue Badges to disabled and elderly residents in West Sussex.

In this role, you will provide a transactional front-line service to direct customers. These range from answering customers enquires through phone, email, letter, social media and making outbound calls.

You will endeavour to deliver a truly customer-focused service which delivers and aligns to our customer promise consistently and supports the residents of West Sussex, Officers of the Council, and professionals.

If you are passionate about making a positive difference in the community, then this role is perfect for you. Join us in shaping the future of West Sussex and contributing to the well-being of its residents.

Along with great customer service skills, you will have excellent IT skills including good knowledge of Microsoft packages, specialist software, social media, and other required IT products. 

This is a role that requires someone with excellent communication and interpersonal skills as well as prioritising between competing demands and remaining calm when dealing with customers’ complex needs and emotions.

You will be able to demonstrate excellent communication and interpersonal skills, communicating on several different levels with multiple stakeholders and adapting your style accordingly.

The ideal candidate will need to be able to balance priorities and deadlines as well as responding to and redirecting enquiries, using your initiative to deal with unexpected problems and situations. You will have great attention to detail and organisational skills.

You will be confident receiving and making telephone calls as well as providing feedback on improvements within the team.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

You will benefit from 25 days annual leave, rising to 28 days after 5 years’ service plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

The reference number for this role is CPP00960.

For an informal conversation or for further information regarding the role, please contact Ali Hasted at Ali.Hasted@westsussex.gov.uk

For an informal conversation regarding the application process, please contact Rosa Siracusa (Resourcing and Talent Acquisition Specialist) at Rosa.Siracusa@westsussex.gov.uk .

For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk .

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This post is subject to a Disclosure and Barring Service (DBS) Check, 5 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi

Available documents

If you’re a great communicator, love problem solving and have a passion for delivering excellent customer service, this is the perfect role for you

We have a new and exciting opportunity for a Customer Service Centre Officer to join our Customer Service Centre supporting our Blue Badge Team.

Our Customer Service Centre is the councils corporate front door for phone and email contact and supports 23 services across the council. We receive on average 300,000 calls and 80,000 emails a year.

Interested in knowing more about our Customer Experience directorate? Click to view our Careers in the Customer Experience Service Campaign Page 

Salary: £27,334 to £29,777 per annum
Contract Type: Permanent 
Working Pattern: Full Time (37 hours per week)

Location: Durban House, Durban Rd, Bognor Regis PO22 9RE. Due to the temporary closure of Durban House, you will be based at Tradewinds Business Centre, Heath Place, Heath Pl, Bognor Regis PO22 9SL. (Hybrid and Flexible Working)

Interview Date: 19 July 2024

The role will offer hybrid working arrangements where the preference will be 2 days per week based at a County Council Building and 3 days working from home. Final arrangements to be confirmed with successful candidate.

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

The team provides the front door to several West Sussex County Council services including Blue Badge.

The successful candidate will ensure that customers are kept up to date as their application is processed, working within the Council’s 12-week service level where customers will be informed of the outcome of their applications.

Under the Blue Badge and Receptions Operations Manager, you will be responsible for taking on a variety of administrative duties, including evaluating eligibility and distributing Blue Badges to disabled and elderly residents in West Sussex.

In this role, you will provide a transactional front-line service to direct customers. These range from answering customers enquires through phone, email, letter, social media and making outbound calls.

You will endeavour to deliver a truly customer-focused service which delivers and aligns to our customer promise consistently and supports the residents of West Sussex, Officers of the Council, and professionals.

If you are passionate about making a positive difference in the community, then this role is perfect for you. Join us in shaping the future of West Sussex and contributing to the well-being of its residents.

Along with great customer service skills, you will have excellent IT skills including good knowledge of Microsoft packages, specialist software, social media, and other required IT products. 

This is a role that requires someone with excellent communication and interpersonal skills as well as prioritising between competing demands and remaining calm when dealing with customers’ complex needs and emotions.

You will be able to demonstrate excellent communication and interpersonal skills, communicating on several different levels with multiple stakeholders and adapting your style accordingly.

The ideal candidate will need to be able to balance priorities and deadlines as well as responding to and redirecting enquiries, using your initiative to deal with unexpected problems and situations. You will have great attention to detail and organisational skills.

You will be confident receiving and making telephone calls as well as providing feedback on improvements within the team.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

You will benefit from 25 days annual leave, rising to 28 days after 5 years’ service plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

The reference number for this role is CPP00960.

For an informal conversation or for further information regarding the role, please contact Ali Hasted at Ali.Hasted@westsussex.gov.uk

For an informal conversation regarding the application process, please contact Rosa Siracusa (Resourcing and Talent Acquisition Specialist) at Rosa.Siracusa@westsussex.gov.uk .

For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk .

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This post is subject to a Disclosure and Barring Service (DBS) Check, 5 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi

Available documents