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Facilities Co-ordinator

1 month ago

Birmingham, United Kingdom Pertemps Birmingham Industrial Full time
Facilities Co-ordinator, Harborne, Birmingham
Salary: £28,300, Reports to: Estate Manager
Benefits: Excellent pension benefits and a generous holiday entitlement of 33 days including bank holidays

As a Facilities Co-ordinator, you will assist in managing Hard and Soft FM services for the Estate. Reporting to the Estate Manager, you will ensure effective service delivery, oversee maintenance and billable works, and act as the main contact for stakeholders and external contractors

You will support program and contract management, ensuring compliance with Health and Safety regulations. The role requires experience in a Hard FM environment, strong interpersonal skills, and the ability to manage stakeholder relationships. Regular site visits and occasional UK-wide travel are required

Key Responsibilities:

Assist in managing and assuring Hard and Soft FM services for the Estate, including
Work closely with customers, industry partners, and other stakeholders to ensure service delivery
Deputise for the Estate Manager as required
Oversee maintenance and billable works, ensuring customer needs are met
Act as the primary contact for internal and external stakeholders, addressing concerns and ensuring effective communication
Support program and contract management, including project development and monitoring
Ensure compliance with Health and Safety regulations and other contractual standards

Require​ments:

Experience of working with customers to identify and quantify needs in a Hard FM environment
Good interpersonal skills
Experience in customer relationship & stakeholder management
Experience in appraising the standards of works and ability to identify and escalate to Estate Manager any concerns
Support the review and monitoring of progress of Billable Works
Experience in Hard FM environment and customer relationship management
Strong interpersonal and stakeholder management skills
Willingness to obtain in-house industry specific training and qualification within 12 months:
Professional Behaviours:

Collaborating & Partnering
Managing a Quality Service
Communicating and Influencing
Changing and Improving
Delivering at Pace

Additional Information:

Regular site visits with occasional UK-wide travel
Security Check (SC) level and DBS check required
Willingness to pursue professional membership or equivalent experience