Current jobs related to Customer Services Manager in Chepstow - Chepstow - Barker Ross
-
Hospitality Operations Manager
2 weeks ago
Chepstow, Monmouthshire, United Kingdom Chepstow Racecourse Full timeAbout the Role:We are seeking a highly skilled and experienced Hospitality Manager to join our team at Chepstow Racecourse. As a key member of our catering and operations team, you will be responsible for maintaining consistent operational standards across all food and beverage operations.Key Responsibilities:Maintain operational standards across all food...
-
Hospitality Operations Manager
2 weeks ago
Chepstow, Monmouthshire, United Kingdom Chepstow Racecourse Full timeAbout the Role:We are seeking a highly skilled and experienced Hospitality Manager to join our team at Chepstow Racecourse. As a key member of our catering and operations team, you will be responsible for maintaining consistent operational standards across all food and beverage operations.Key Responsibilities:Maintain operational standards across all food...
-
Trainee Operational Support Administrator
4 months ago
Chepstow, United Kingdom Aalco Chepstow Full time**Aalco Metals Chepstow** **Trainee Operational Support Assistant (Full Training Will Be Provided)** **Job description** We are looking for a positive, energetic and enthusiastic person to join our successful team to improve and develop Aalco Chepstow further. Do you believe you have excellent customer service and always put the customer first? We are...
-
Chief Executive Officer
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition Overview:We are seeking a dedicated and experienced Executive Director to lead the operations at Chepstow Racecourse.About Chepstow Racecourse:As part of Arena Racing Company, we are at the forefront of the UK’s largest horse racing organization, managing 21 venues that encompass horse racing, greyhound racing, golf courses, hotels, and various...
-
Customer Assistant in Chepstow
4 weeks ago
Chepstow, United Kingdom Lidl Full timeCustomer Assistant Salary £12.40 per hour Location Store - Bulwark Road NP16 5JW Chepstow Contract Full Time Experience Level Entry Level Employment Area Store Reference Number 447785 Summary Starting from £12. . click apply for full job details
-
Chief Executive Officer
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition Overview:We are seeking a dedicated and experienced Chief Executive Officer to lead the operations at Chepstow Racecourse.About Chepstow Racecourse:As part of Arena Racing Company, we operate the largest horse racing group in the UK, featuring 21 venues that host not only horse racing but also greyhound racing, golf, hospitality, and various events....
-
Marketing Specialist
3 weeks ago
Chepstow, United Kingdom Chepstow Racecourse Full timeMarketing Executive (Fixed Term)About Chepstow Racecourse: Chepstow Racecourse is a premier venue in the UK racing scene, hosting numerous events throughout the year. Our commitment to delivering exceptional experiences is at the core of our operations.Role Overview: The Marketing Executive position is a dynamic opportunity focused on enhancing our brand...
-
Marketing Specialist
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timeMarketing Executive (Fixed Term)About Chepstow Racecourse: Chepstow Racecourse is a premier venue in the UK racing scene, hosting numerous events throughout the year. Our commitment to delivering exceptional experiences is at the core of our operations.Role Overview: The Marketing Executive position is a dynamic opportunity focused on enhancing our brand...
-
Hospitality Operations Manager
1 day ago
Chepstow, United Kingdom Chepstow Racecourse Full timeAbout the RoleWe are seeking a highly skilled and experienced Hospitality Manager to join our team at Chepstow Racecourse. As a key member of our catering and operations team, you will be responsible for maintaining consistent operational standards across all food and beverage operations.Key Responsibilities:Develop and implement operational service and food...
-
Hospitality Operations Manager
1 day ago
Chepstow, United Kingdom Chepstow Racecourse Full timeAbout the RoleWe are seeking a highly skilled and experienced Hospitality Manager to join our team at Chepstow Racecourse. As a key member of our catering and operations team, you will be responsible for maintaining consistent operational standards across all food and beverage operations.Key Responsibilities:Develop and implement operational service and food...
-
Chief Executive Officer
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition Overview:We are seeking a dedicated and experienced Executive Director to lead the operations at Chepstow Racecourse.About Chepstow Racecourse:As part of Arena Racing Company, we are at the forefront of the UK’s largest horse racing organization, managing 21 venues that encompass horse racing, greyhound racing, golf courses, hotels, and various...
-
Executive Director
1 day ago
Chepstow, United Kingdom Chepstow Racecourse Full timeAbout the RoleThe Executive Director is a key leadership position responsible for the commercial and operational success of Chepstow Racecourse. This role oversees all aspects of the venue, including racing and events, to deliver exceptional customer experiences and maximize profits.Key ResponsibilitiesDevelop and implement business strategies to drive...
-
Executive Director
1 day ago
Chepstow, United Kingdom Chepstow Racecourse Full timeAbout the RoleThe Executive Director is a key leadership position responsible for the commercial and operational success of Chepstow Racecourse. This role oversees all aspects of the venue, including racing and events, to deliver exceptional customer experiences and maximize profits.Key ResponsibilitiesDevelop and implement business strategies to drive...
-
Chief Executive Officer
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition Overview:We are seeking a dedicated and experienced Chief Executive Officer to lead the operations at Chepstow Racecourse.About Chepstow Racecourse:As part of Arena Racing Company, we are proud to be at the forefront of the UK’s largest horse racing organization, encompassing 21 venues that host horse racing, greyhound racing, golf, hospitality,...
-
Chief Executive Officer
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition Overview:We are seeking a dedicated and experienced Executive Director to lead the operations at Chepstow Racecourse.About Chepstow Racecourse:As part of Arena Racing Company, we are at the forefront of the UK’s largest horse racing network, encompassing 21 venues that host not only horse racing but also greyhound racing, golf, hospitality, and...
-
Financial Controller
2 days ago
Chepstow, United Kingdom Chepstow Racecourse Full timeAbout the RoleThe Financial Controller will play a crucial role in ensuring the financial health and growth of Chepstow Racecourse. This is a key position that requires a highly skilled and experienced individual to work closely with the Executive Director and senior management team.Key ResponsibilitiesDevelop and control the annual operating budget to...
-
Financial Controller
2 days ago
Chepstow, United Kingdom Chepstow Racecourse Full timeAbout the RoleThe Financial Controller will play a crucial role in ensuring the financial health and growth of Chepstow Racecourse. This is a key position that requires a highly skilled and experienced individual to work closely with the Executive Director and senior management team.Key ResponsibilitiesDevelop and control the annual operating budget to...
-
Marketing Specialist
3 weeks ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition: Marketing Executive (Fixed Term)Chepstow Racecourse is a prominent venue in the UK racing industry, renowned for hosting numerous events throughout the year. We are seeking a Marketing Executive to oversee our promotional activities and enhance our brand presence.This role presents a unique opportunity to contribute significantly in a dynamic and...
-
Marketing Specialist
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition: Marketing Executive (Fixed Term)Chepstow Racecourse is a prominent venue in the UK racing industry, renowned for hosting numerous events throughout the year. We are seeking a Marketing Executive to oversee our promotional activities and enhance our brand presence.This role presents a unique opportunity to contribute significantly in a dynamic and...
-
Chief Executive Officer
1 month ago
Chepstow, United Kingdom Chepstow Racecourse Full timePosition Overview:We are seeking a dedicated and experienced Executive Director to lead the operations at Chepstow Racecourse.About Chepstow Racecourse:As part of Arena Racing Company, we are proud to operate the largest horse racing group in the UK, featuring 21 venues that host horse racing, greyhound racing, golf, hospitality, and events. Our diverse...
Customer Services Manager in Chepstow
4 months ago
A fantastic opportunity has arisen for an experienced Customer Services Manager with a very commercial and customer centric focus, to join a progressive, successful and highly people oriented growing organisation. .
They are keen to hear from ambitious individuals who thrive on taking full ownership, are committed to leading teams and developing talent and who are very much wanting to make the role their own.
This is an excellent platform from which to really drive the business to its next level of success.
Whilst you may not know the company products and services, each day they work with businesses that impact the lives of millions of people in the UK. The business is ambitious, and with plans to grow in the UK service industry they have an unrelenting desire to become an employer of choice. It is a meritocracy, and they promote and reward individuals who deliver against objectives and show great performance. Ambition and enthusiasm are key traits of their employees who live the values of respect, integrity, exemplarity and responsibility.
To give you a feel for their ethics and commitment, they received an EcoVardis Gold Award for five years consecutively, achieving in 2022, Platinum status. This means that means out of 75,000 companies working with EcoVardis they are in the top 1%
The role requires an exceptional Customer Services Management professional who has a real focus on developing the team. You will proactively drive the business forward by delivering / exceeding your customers' expectations as well as through a focus on continuous improvement; you will find ways of improving the service, how relationships (both internal and external) can be made stronger and how processes can be implemented to make the operation more efficient, and the customer service experience an exceptional one. Being able to spot commercial opportunities to add value and drive revenue growth will be key. Management, preparation and delivery of key KPI data will be expected as will the participation in client review meetings.
The role would suit an individual who is an experienced customer services manager, with people management experience (the Customer Account Managers report into you) who enjoys relationship building, problem solving, and who is genuinely passionate about the whole customer experience.
A likeable, straight-forward, honest individual with resilience and passion for what you do being key traits that the client values highly. Preference will be given to candidates that are degree educated and have leadership / management courses under their belt or can demonstrate commitment to personal and professional development.
This is an exceptional opportunity to be part of a hugely successful, financially stable and expanding international business where there is genuine opportunity for career advancement.
For immediate consideration, send your CV without delay
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
