Brand Specialist

1 month ago


BIRMINGHAM, United Kingdom SELFRIDGES Full time
Brand Specialist - Womenswear Denim 37.5hrs (Birmingham)

Job Introduction

As Brand Specialist you will:

Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service A bit about you:

All over the numbers. You will be set sales, CRM, and NPS targets...to name a few. So even if you haven't had much first hand exposure to this data, you will have the curiosity and appetite to learn more A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team Well informed. You will make it your business to know what our competitors are up to Known to be a sales and service expert Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same An example of our values, a trusted and respected colleague This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
  • Brand Specialist

    4 weeks ago


    Birmingham, Birmingham, United Kingdom RHR Retail Human Resources Full time

    As Brand Specialist you will:Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they ariseExcite and motivate other colleagues in your department, by sharing...">As Brand Specialist you will:Deliver exceptional service to our customers by sharing product...


  • Birmingham, Birmingham, United Kingdom Hart Recruitment Full time £50,000

    Join Our Team as a Brand Marketing SpecialistAre you eager to leverage your expertise in brand marketing to significantly influence the management, development, and expansion of a diverse portfolio of leading products? At Hart Recruitment, we have a rich history of over 30 years in providing top-quality professional products to the beauty and wellness...


  • Birmingham, United Kingdom Selfridges Full time

    Job Introduction As a Brand Specialist you will: - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise - Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product...


  • Birmingham, United Kingdom RHR Retail Human Resources Full time

    As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing..."> As Brand Specialist you will: Deliver exceptional service to our customers by sharing...

  • Brand Specialist, Food

    3 months ago


    Birmingham, United Kingdom Selfridges Full time

    A bit about the role As a Supervisor/ Brand Specialist you will: - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise - Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of...

  • Brand Specialist

    4 months ago


    Birmingham, United Kingdom Selfridges Full time

    Job Introduction **As Brand Specialist you will**: - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise - Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product...

  • Brand Specialist

    2 months ago


    BIRMINGHAM, United Kingdom SELFRIDGES Full time

    Brand Specialist - Toys FT (Birmingham) Job Introduction As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing your knowledge of your brand,...


  • BIRMINGHAM, United Kingdom SELFRIDGES Full time

    Brand Specialist Fragrance - 37.5hours (Birmingham) Job Introduction As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing your knowledge of your brand,...


  • Birmingham, United Kingdom Selfridges Full time

    **Brand Specialist Wine Shop**: **Job Introduction**: Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to...

  • Brand Specialist

    4 weeks ago


    Birmingham, United Kingdom RHR Retail Human Resources Full time

    As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing..."> As Brand Specialist you will: Deliver exceptional service to our customers by sharing...


  • Birmingham, Birmingham, United Kingdom Canal & River Trust Full time

    Job Overview Internal Job Title: Marketing Executive Salary: £27,000 - £31,000 (based on experience) + benefits Location: Remote working with a dedicated hub for collaborative team efforts and meetings. Working hours: 37 hours per week. 9:00 - 17:30 Monday to Thursday; 9:00 - 17:00, Friday. We are the UK's foremost canal charity,...


  • Birmingham, Birmingham, United Kingdom VisitBritainVisitEngland Full time

    Position OverviewThe essence of our organization lies in the brand, which is central to the initiatives led by the Global Marketing team. The Brand Executive will be instrumental in executing effective brand marketing strategies for the VisitBritain/VisitEngland destination brands, leveraging strong interpersonal and organizational skills along with...


  • BIRMINGHAM, United Kingdom SELFRIDGES Full time

    Brand Specialist 37.5hours - Womenswear Denim (Birmingham) Job Introduction As Brand Specialist you will: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing your knowledge of your...


  • Birmingham, Birmingham, United Kingdom Leap29 Full time

    Job Opportunity at Leap29We are seeking a skilled Digital Designer to join our team at Leap29, a dynamic agency specializing in branding, UX/UI, and design projects for diverse clients. As a key member of our design team, you will work closely with our Head of Design to execute branding, UX/UI, and design projects, collaborating with web developers and...


  • Birmingham, Birmingham, United Kingdom Citizen Housing Full time

    About the RoleWe are seeking a highly skilled Digital Communications Specialist to join our team at Citizen Housing. As a key member of our Communications team, you will play a vital role in strengthening our employer brand and improving customer relationships through the effective use of digital platforms.Key ResponsibilitiesDevelop and implement a...


  • Birmingham, Birmingham, United Kingdom Citizen Housing Full time

    About the RoleWe are seeking a highly skilled Digital Communications Specialist to join our team at Citizen Housing. As a key member of our Communications team, you will play a vital role in strengthening our employer brand and improving customer relationships through the effective use of digital platforms.Key ResponsibilitiesDevelop and implement a...


  • Birmingham, United Kingdom Selfridges Full time

    Job Introduction Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you...


  • Birmingham, United Kingdom Selfridges Full time

    A bit about the role As a Supervisor/Brand Specialist you will: - Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise - Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness,...


  • Birmingham, Birmingham, United Kingdom Pitch Consultants Full time £40,000 - £50,000

    About the RoleWe are seeking an experienced Campaign Manager to join our marketing team at Pitch Consultants. As a key member of our team, you will be responsible for delivering end-to-end brand awareness campaigns that drive business growth.Key ResponsibilitiesDevelop and execute comprehensive marketing strategies across multiple channels, including...

  • Sales Consultant

    1 day ago


    Birmingham, United Kingdom Mono-Brand Boutiques Full time

    Salary: £18,720 per annum (£12.00 ph) + Benefits Location: Birmingham Business Area: Mono-Brand Boutiques  Job Description Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of...