Current jobs related to Customer Service Advisor - Northwich - Residential Management Group Ltd
-
Customer Service Advisor
5 months ago
Northwich, United Kingdom Barclays Full time**Customer Service Advisor** **Northwich** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
-
Customer Service Advisor
4 months ago
Northwich, United Kingdom FMG Repair Services Full timeThis is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Northwich. Working a 37.5 hour week, Monday to Friday shifts 8am to 8pm and one in 5 Saturdays 9am to 5pm As part of a team of specialist Customer Service Advisors you are the...
-
Customer Service Advisor
5 months ago
Northwich, United Kingdom FMG Repair Services Full timeThis is an exciting opportunity for an experienced **Customer Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in **Northwich**. Working a 37.5 hour week, Monday to Friday shifts 8am to 8pm and one in 5 Saturdays 9am to 5pm As part of a team of specialist Customer Service Advisors you are...
-
Customer Service Advisor
5 months ago
Northwich, United Kingdom FMG Repair Services Full timeThis is an exciting opportunity for an experienced **Customer Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in **Northwich**. Working a 37.5 hour week, Monday to Friday shifts 8am to 8pm and one in 5 Saturdays 9am to 5pm As part of a team of specialist Customer Service Advisors you are...
-
Customer Service Advisor
5 months ago
Northwich, United Kingdom Howard James Recruitment & Training Full timeOur clients are a leading company within financial services and due to growth within the business they are now looking to recruit an experienced Customer Services Advisor to join the team within a busy back office function on Gadbrook Park in Northwich. Working Monday to Friday, this is a fantastic opportunity for an experienced applicant to secure a role...
-
Service Advisor
5 months ago
Northwich, United Kingdom FMG Repair Services Full time**Position**:Service Advisor **Salary**:£23,756 Per Annum **Hours**: 42.5 p/week MON - FRI 08:00 - 17:00 + every other SAT 08:00 - 13:00 This is an exciting opportunity for a Mobile Repair** Service Advisor **to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in **Northwich**. This is a telephone based...
-
Customer Service Advisor
5 months ago
Northwich, United Kingdom FMG Repair Services Full time**Working 45 hours per week** **Monday to Friday between 8am and 5pm (30 minute lunch break) and 1 in 2 Saturdays 8am to 1pm** **Great bonus earning potential (after probation and training)** This is an exciting opportunity for a **Mobile Repair Scheduler **to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site...
-
Customer Advisor
4 months ago
Northwich, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 5.00pm - 10.00pm** **£10.60 per hour** **B&Q Northwich** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...
-
Customer Service Advisor
5 months ago
Northwich, United Kingdom Residential Management Group Full time**CUSTOMER SERVICE ADVISOR** **NIGHT SHIFT** **NORTHWICH** **PERMANENT / FULL TIME - 8pm-8am - 3 nights on : 3 nights off** **£23,887** **Are you looking for a role that offers the opportunity to build upon your existing customer service and admin skills?** RMG is growing and its 24/7 Customer Service Centre has exciting opportunity for **permanent...
-
Service Advisor
4 months ago
Northwich, United Kingdom Holdcroft Full timeService Advisor - Northwich Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk. **Salary**: £24,000 basic plus bonus - OTE up to £32k Location:...
-
Dutch Customer Service Advisor
9 hours ago
Northwich, Cheshire, United Kingdom THG Full timeAbout usAt THG, we're passionate about delivering exceptional service and representing leading brands. Our team is dedicated to providing expert advice tailored to our customers' needs. We're looking for a skilled Customer Service Advisor to join our growing team.Key Responsibilities:Provide expert product advice and solutions to customers.Support customers...
-
Customer Service Representative
4 weeks ago
Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full timeCustomer Service Advisor Job DescriptionWe are seeking a skilled and enthusiastic Customer Service Advisor to join our team at Residential Management Group Ltd. As a Customer Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key Responsibilities:Respond to...
-
Customer Service Representative
4 weeks ago
Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full timeCustomer Service Advisor Job DescriptionWe are seeking a skilled and enthusiastic Customer Service Advisor to join our team at Residential Management Group Ltd. As a Customer Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key Responsibilities:Respond to...
-
Dutch Customer Service Advisor
7 days ago
Northwich, Cheshire, United Kingdom THG Full timeAbout THGWe're a fast-paced, global technology group that specializes in taking brands directly to consumers. Our comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.Location – Our office in Gadbrook Park, Northwich.Contract – Full Time/PermanentShift Pattern – 8am-4pm /...
-
Dutch Customer Service Advisor
4 days ago
Northwich, Cheshire, United Kingdom THG Full timeAbout THGWe're a global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.Location – We're based in Gadbrook Park, Northwich, and we're looking for a dedicated individual to join our team.Contract –...
-
French Customer Service Advisor
1 week ago
Northwich, Cheshire, United Kingdom THG Full timeAbout THGWe're a global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.Location – We're based in Gadbrook Park, Northwich, with a 3 - 6 month Fixed Term contract.Shift Pattern – 8am-4pm / 12pm-8pm...
-
Customer Relations Advisor
5 months ago
Northwich, United Kingdom Country Court Full time**Customer Relations Advisor - Lostock Lodge Care Home in Northwich, Part of the Country Court Family** **Hours: 37.5 Hours per week -Monday to Friday** **Salary OTE £39,000 (£25,000 BASIC & £14,000 Commission for an on-target performance)** Care about people as much as the numbers? Are you a switched-on salesperson with a big passion for people? Come...
-
French Customer Service Advisor
3 days ago
Northwich, Cheshire, United Kingdom THG Full timeAbout THGWe're a fast-paced, global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.Location – We're based in Gadbrook Park, Northwich, and our office is the perfect place to work.Contract – This is...
-
Customer Service Advisor
4 months ago
Northwich, United Kingdom THG Full timeTHG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. We're powered by a global team of over 7,000...
-
Customer Service Advisor
4 weeks ago
Northwich, Cheshire, United Kingdom THG Full timeAbout THGWe're a fast-paced, global technology group that specializes in taking brands directly to consumers. Our portfolio includes leading brands and sites such as Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all powered by our fully integrated digital commerce ecosystem, THG Ingenuity.We handle everything in-house, from technology and content creation...
Customer Service Advisor
3 months ago
CUSTOMER SERVICE ADVISOR
NORTHWICH OFFICE BASED
FULL TIME & PERMANENT
Salary: £23,480
Our next Start Date is Monday 2nd September 2024
RMG is growing and its medium sized inbound Customer Service Contact Centre has exciting opportunities for permanent Customer Service Advisors, to join our supportive team based in Northwich.
To be considered for these opportunities, you must be able to work a rota'd shift between 8am and 8pm and be fluent in both written and spoken English.
As a Customer Service Advisor in our Inbound Customer Contact Centre, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts.
Our next start date is Monday 2nd September2024. Please note that due to the structured and comprehensive training schedule, no holidays or appointments can be taken for the month of September to ensure you don't miss any valuable training and you're able to put into practice what you have learnt.
What will I be doing day to day?
- Receive, understand and assess inbound customer contacts/queries (via phone, email or online chat) providing advice, guidance and services/solutions to meet customer needs.
- Ensure all transactions with customers are accurately recorded on their computer-based records.
- Process all documentation resulting from customer contacts ensuring information is passed to colleagues to action.
What hours will I be working?
Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. You'll be working a shift rotation working between 8am and 8pm, Monday to Friday, working 1 weekend in 4, with 2 days off in lieu. You must be able to work between 8am and 8pm on Saturday and Sunday also.
What are we looking for from you?
Over and above anything else we're looking for self-motivated people with a positive attitude. Previous customer service experience is required and if you have the right skills and attitude, you can really forge a career within RMG.
It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues.
Ideally, we're looking for
- First class customer service skills is essential, where providing a great service just comes naturally to you
- Excellent listening skills
- Excellent communication skills both written and verbal
- Working knowledge of Outlook, Excel and Word
- Able to carry out instructions quickly and accurately and the confidence to ask if unsure
- Good organisational skills with the ability to work to deadlines
What does RMG have to offer our Contact Centre Customer Service Advisors?
- A 37.5 hour working week with a salary of £23,480
- 25 days holiday plus Bank Holidays plus never work your birthday
- Free onsite parking
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more (all to a generous fixed amount), plus 24/7 access to remote GP Services
- A comprehensive induction / training period - so you know you will be confident when speaking with customers
- Dedicated Team Leader support
- Join a small, friendly and supportive team - don't just take our word for it what do our existing Customer Service Advisors say about us?
"I been put in the best team ever, they have been amazing with all the help that they have offered to me" Source: Customer Service Advisor, Northwich
About Us
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 145,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.
And it doesn't stop there - RMG embraces diversity and equal opportunity in the workplace. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.
