Customer Service Advisor

4 weeks ago

Northwich, United Kingdom FMG Repair Services Full time

**Working 45 hours per week**

**Monday to Friday between 8am and 5pm (30 minute lunch break) and 1 in 2 Saturdays 8am to 1pm**

**Great bonus earning potential (after probation and training)**

This is an exciting opportunity for a **Mobile Repair Scheduler **to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Northwich. **This is a telephone based customer service role**.

As part of a team of specialist Advisors you are the voice of our call centre. Whilst at all times providing an exemplary level of customer service, will quickly and effectively respond to potential new mobile repair referrals, investigating and assessing the viability for Mobile Repair, correct scheduling of the repair with the mobile technician to ensure van profitability and minimise vehicle downtime. You will also need to be able to provide updates when requested by the customer. It’s an amazing team

***

**Why choose FMG RS?**

We offer a superb range of exclusive, employee only benefits and discounts.
- fantastic **bonus **schemes
- free **life assurance**:

- ** well-being** services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible **Gym memberships**:

- exclusive employee **vehicle-leasing **schemes
- ** pension **& **save-as-you-earn** share scheme
- Our** Benefits App** offering unlimited access to a huge range of **retailer discounts **and **cashback deals** (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

***

**We’re going places **

***
- We’re a key part of **one of the UK’s largest Automotive PLCs**, Redde Northgate - few other businesses can offer you the **volume**, **variety** and **long-term security** as us;
- ** You’re rewarded** for your part in our success - lots of customers means **lots of work** to share, which in turn means **lots of opportunity** to boost your earnings through our **fantastic bonus schemes**;
- We **invest **in you - We believe everyone should have the **opportunity to better themselves** and look to progress, not just within FMG RS but the wider Redde Northgate Group.

***

**Join the FMG RS family**

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

**today

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