Caravan Maintenance
1 day ago
We have an exciting opportunity for an experienced Caravan Maintenance/Handyperson to join our team at Lyons Holiday Parks. If you want to be part of a successful team who are multi skilled, quality obsessed, and you have a working knowledge to conduct maintenance, fault finding, and repairs across the fleet and sales portfolio then this is the role for you
The role will be based across several of our holiday parks completing job tickets as required.
Business
General repairs of structure, fixtures and fittings such as kitchen cupboards, sills, doors and frames; plumbing works such as fitting pipework and taps etc.
Conduct routine preventative maintenance
Adherence of policies and procedures including Health and Safety
Must be highly competent (and confident) in trade skills
The Person
Ensure excellent quality workmanship which upholds company standards
Able to work on own initiative without receiving explicit direction
Provide exceptional customer service and answer customer queries
Must be highly competent (and confident) in trade skills
Be collaborative, with excellent problem-solving and analytical skills
Be qualified or have time served experience to complete necessary tasks
Flexible, working to the needs of the business
Customers:
Confidently deals with customer concerns with the ability to resolve problems. Reacts to customer feedback and works with the team to find quick solutions.
Team:
In every day actions support a 'sense of community' - a real family spirit.
Have fun whilst working in a clean, safe and inviting environment.
Role modelling effective leadership behaviours and our vision and values at all times.
Work as part of the team daily to ensure that all areas of responsibility are covered, guiding colleagues when needed and escalates issues when required.
Support the company induction, including completion of mandatory safe and secure training.
Takes ownership of service delivery ensuring all colleagues are putting the customer first.
Achieve and exceed targets and key performance indicators.
Ensure all team have relevant qualifications and completed all training required for the role.
Complete all relevant administrative tasks including team rota’s, job sheets, hours worked recorded, safety compliance checks and legislative compliance checks.
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