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Helpdesk Administrator

4 months ago

Manchester, United Kingdom G4S Full time

HELPDESK ADMINISTRATOR

 

Salary: £22,779.96 per annum

Working Hours: Permanent, Full Time, 37.5 hours per week Monday to Friday between 9am and 5pm

Location: Manchester Magistrates Court, Manchester, M60 1PR

 

G4S Facilities Management are recruiting a Helpdesk Administrator on a full-time, permanent basis based in Manchester.

 

We are looking for a dynamic individual who can work individually using their own initiative or as part of a team. You will provide an effective and efficient administration service to a functional/departmental team.

 

Key Responsibilities:

  • Financial knowledge of raising purchase orders/good receipting.

  • Preparation of reports and projects.

  • Operating the FM helpdesk, logging and taking calls in a timely manner.

  • Upkeeping and operating of CAFM system; responsible for closing all tasks in line with the SLA codes.

  • Systematic and orderly record keeping.

  • Accurate data handling and input.

  • Identifying and escalating situations requiring urgent attention.

  • Managing own workload to ensure delivery of works meets the required timescales.

  • To assist with any other administrative activities that are required to support the team.

 

You will be valued and supported, and provided with first class training and competitive benefits.

 

Benefits

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

  • 25 days holiday plus bank holidays.
  • Progression, training and development catered to you.
  • Refer A Friend incentives. 
  • Company pension scheme with employer contributions.
  • G4S Life Assurance Scheme.
  • Subsidised healthcare plan.
  • Charity work- Match-IT and Payroll Giving.
  • Confidential Counselling Services.
  • 24/7 support specialising in health and medical. 
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

#LI-RG1

           

Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our 2021 acquisition of G4S expanded our footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion and operations in more than 90 countries, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you®. For more information, please visit www.aus.com. 

*Total workforce includes employees and subcontractors.