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Deputy Manager
3 months ago
Closing date: 11 August 2024
Internally the job title will be Senior Practitioner
Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as a Senior Practitioner, we’ll make the best use of all your understanding, compassion and commitment.
About us
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or/and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
You will:
Provide a flexible and responsive service to people with complex needs and vulnerabilities Support employees to deliver a high quality service, working with a team of up to 20 Effectively work in partnership with the management team Work closely with other internal departments Ensure there is monitoring, evaluation, impact and analyse of performance in this area whilst providing proficient and creative responses to service delivery.To succeed as the Senior Practitioner, you will have:
A desire to support colleagues to have a positive impact on people’s lives who may be facing homelessness or another crisis An interest or experience of management, inspiring colleagues to improve their practice and supervision volunteers, colleagues or others Experience at developing and maintaining good working relationships with partner agencies Excellent prioritising skills and be able to independently manage your workload Excellent communication, organisation and creative problem-solving skills. Proficiency in the use of Microsoft Office applications, including databases Initiative and attention to detailWe are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). Pension – we contribute 6.5% to your pension when you contribute 1.5%. Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. Life assurance – four times your annual salary and critical illness cover. Other benefits including interest free season ticket and cycle to work loans.Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.